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Business Analyst Intern (Enterprise Payment Operations) - Summer 2026

Jack Henry & Associates, Inc.
United States, Iowa, Cedar Falls
900 Technology Parkway (Show on map)
Nov 05, 2025

Description & Requirements

At Jack Henry, we deliver technology solutions that digitally transform and empower community banks and credit unions to provide enhanced, streamlined experiences for their customers and members. Our best-in-class products are just the beginning as we lay the groundwork for the future of digital banking and payments. We hope you'll join us.

The Operations Business Analyst Intern will play a key role in ensuring the smooth and accurate execution of core business processes for the EPS Operations team. You'll be the linchpin connecting Sales, Implementation, and Billing, ensuring our critical Remit platform projects move efficiently from contract to revenue.

Your work will include reviewing customer contracts, setting up implementation projects, maintaining data integrity within our CRM system, and triaging incoming operational cases. You'll also contribute to special projects focused on improving overall operational efficiency and effectiveness. If you're passionate about process improvement and thrive in an upbeat, supportive atmosphere, this is the role for you!

Interns at Jack Henry earn $25.00 per hour and work a full-time schedule of 40 hours per week, Monday through Friday.

The Summer 2026 Internship Program will run from June 1 through August 7, 2026.

This position is based out of one of our designated hub locations: Charlotte, NC * Allen, TX * Springfield/Monett, MO * Louisville, KY * Cedar Falls, IA * Birmingham, AL

What You'll Be Responsible For
  • Streamlining the Sales-to-Implementation handoff for Remit platform projects, including a meticulous review of executed customer contracts for accuracy and completeness.
  • Conducting a CRM data audit to ensure implemented Remit products are accurately marked within the Customer Relationship Management system, maintaining data integrity.
  • Liaising with Implementation and Billing teams to confirm customers are invoiced correctly and promptly once project implementations are complete.
What You'll Need to Have
  • Pursuing a degree in Business Administration, Project Management, or Business Analytics.
  • Demonstrated foundational knowledge or early experience in relevant areas (e.g., researching and writing reports, documenting processes, project or event execution).
  • Must be a U.S. citizen and not require sponsorship for employment authorization now or in the future.
What Would Be Nice for You to Have
  • A process-driven mindset with a passion for continuous improvement.
  • Exceptional communication skills (written and verbal) for clear cross-functional collaboration.
  • Strong attention to detail and a commitment to data accuracy.
  • Proven ability to manage changing priorities and work effectively under strict deadlines.
Why Jack Henry?

At Jack Henry, our culture is built on a simple but powerful motto: "Do the right thing, do whatever it takes, and have fun." This isn't just a tagline-it's the foundation of how we work, collaborate, and grow together.

As an intern, you'll have the opportunity to launch your career in a meaningful way. Our 10-week summer internship program* offers hands-on experience with real projects that align with our business priorities and shape the future of financial technology. You'll work alongside innovative teams, gain exposure to executive leadership, and receive mentorship designed to support your personal and professional development.

From strategic insights to impactful solutions, your contributions will matter-and you'll be part of a company that values integrity, curiosity, and connection.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it's because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success.

We're proud to foster an environment where inclusion, sustainability, and community impact are more than values-they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger.

Jack Henry is an equal opportunity employer and is committed to providing equal opportunity in all employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities. We welcome all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military or veteran status, or any other status protected by local, state, or federal law.

No one will be subject to-and Jack Henry prohibits-any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be made during the interview process at any time.

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