Medical Front Desk Receptionist

Now Hiring: Medical Front Desk Receptionist

Location: Monroe, LA

Pay: $12 - $15 per hour

Schedule: Monday - Friday | 8:00 AM - 5:00 PM

Staffmark is seeking a friendly and organized Medical Front Desk Receptionist. The ideal candidate will be the first point of contact for patients and clients, ensuring a positive experience from the moment they walk through the door or call the office.

Key Responsibilities

Patient Intake & Records

• Collect and upload patient documents (ID, insurance, prescriptions).
• Create and maintain accurate patient records and charts.

Insurance & Authorizations

• Verify eligibility, benefits, co-pays, and deductibles.
• Complete and track pre-authorizations.
• Communicate coverage and patient financial responsibility.

Scheduling & Office Support

• Schedule appointments and manage cancellations/no-shows.
• Coordinate timelines with clinical and billing teams.
• Support front-desk check-in and check-out processes.

Payment & Documentation

• Process patient payments and complete end-of-day reconciliations.
• Document all communication in patient records.
• Track and follow up on pending paperwork and authorizations.

Problem Solving

• Identify out-of-network or uncovered services.
• Assist with claim corrections and authorization resolution.

Qualifications

• High school diploma required; associate degree preferred.
• 1-3 years of medical office or insurance verification experience.
• Knowledge of insurance processes and EMR systems (OPIE/RealPage a plus).
• Strong communication, organization, and multitasking skills.
• Proficiency with Microsoft Office.

Employee Benefits

• Medical, dental, vision, and life insurance
• Short-term disability
• 401k plans
• Weekly pay is available every Friday
• Employee discount programs
• Referral bonus potential

Click "Apply Now" and our dedicated team will be connecting with you soon.

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