Jr UX Researcher - AI Ecosystem

About Our Team

AI Ecosystem is a new, centralized AI organization designed to deliver a unified AI solution that seamlessly spans Lenovo Intelligent Devices Group devices and segments. We are a diverse, nimble, fast-paced team driven by entrepreneurial spirit. Our talented product and development teams combine deep user understanding with collaborative empowerment to create a new era of experiences across wearables, smartphones, tablets, laptops, and cloud services.

Join our AI Ecosystem Design team as a UX Researcher to plan and execute research studies that inform product decisions and uncover new opportunities for innovation.

Location: This role will join us at our downtown Chicago, IL office location on a hybrid schedule; 3 days onsite and 2 days remote.

What You'll Do

• Design and conduct evaluative research studies including user interviews, usability testing, surveys, and field research.
• Manage end-to-end research operations: recruit participants, coordinate logistics, and oversee data collection and analysis.
• Advocate for user needs at every stage, ensuring that interfaces are intuitive, accessible, and engaging.
• Lead prototyping, user testing, and data-driven iteration to continuously enhance product engagement and usability.
• Synthesize research findings into clear, actionable insights and communicate them through reports, presentations, and workshops.
• Collaborate closely with product, design, and engineering teams to inform product decisions and inspire new design directions.
• Support exploratory research initiatives that investigate future user needs and emerging technology opportunities.
• Apply AI tools to enhance research efficiency and uncover deeper insights.
• Create learning experiments to test core assumptions and de-risk new designs.

Basic Qualifications

• Bachelor's degree in HCI, Psychology, Anthropology, Sociology, Design Research, or related field
• 2+ years of design research experience (including relevant academic research, internships, or professional roles)
• Hands-on experience using AI tools to enhance user research processes

• Working knowledge of UX design principles and ability to contribute meaningfully to design discussions
• Genuine curiosity about AI, emerging technologies, and their impact on human behavior
• Strong communication, presentation, and organizational skills with attention to detail