Senior Office Operations Assistant

We're looking for a Senior Office Operations Assistant to join Procore's Workplace Experience team. In this role, you'll support the Austin office and employees, ensuring the office runs smoothly and efficiently. The primary goal of this role is to maintain a high-quality workplace environment while providing excellent support for both employees and visitors.

As a Senior Office Operations Assistant, you'll partner with Workplace Experience team members, employees, and external vendors to manage office operations, internal events, and day-to-day office needs. Use your organizational skills, proactive mindset, and customer service expertise to keep the office running seamlessly, enhance employee experience, and support company growth. This is an exciting opportunity to join a collaborative, hospitality-first team in a fast-paced environment-apply today to be part of Procore's Austin office!

This position reports to the Office Operations Manager and will be based in our Austin, TX office. We're looking for someone to join immediately.

What you'll do:

• Maintain balanced levels of food, beverage, and office supply inventory for all office floors.

• Perform daily cleaning duties in kitchens, conference rooms, and communal areas.

• Assist with internal event planning, including setup and teardown.

• Register and greet visitors, providing a positive first impression.

• Support office ticketing systems by answering requests in accordance with SLAs, evaluating, prioritizing, and assigning incoming requests.

• Stay aware of ongoing team activities, meetings, visitors, and deliveries to ensure smooth operations.

• Assist with facilities-related tasks as needed and support other departments with operations-related projects and events.

• Coordinate internal office events from initial request to final strike while tracking details and financials.

• Maintain relationships with external suppliers and vendors to ensure reliable service.

What we're looking for:

• 2+ years of experience working in a professional office environment.

• Strong written and verbal communication skills via email, phone, and in person.

• Ability to multitask, prioritize, and stay organized in a fast-paced environment.

• Excellent customer service skills and ability to interface with all guests, employees, and executives.

• Competence in Microsoft Office and Google Applications.

• Respect for confidential information and strong commitment to employee satisfaction and company growth.

• Physical ability to lift up to 50lb.

• Flexibility with hours due to events, with all work conducted in the office five days a week.

Base Pay Range $26 - $36. Eligible for Bonus Incentive Compensation. Eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.