Aftermarket Product Manager / Specialist

The Product Manager - Aftermarket is responsible for defining and executing the aftermarket strategy for air treatment equipment, including filters, spare parts, service kits, upgrades and related accessories. This role drives business development initiatives, enhances customer value through lifecycle support, and leads marketing communication efforts to grow the aftermarket business in North America. You will report to the Business Line Manager and work closely with sales, service, and engineering teams to develop and launch aftermarket solutions.
Responsibilities include:

• Develop and implement a comprehensive aftermarket strategy that aligns with long-term business goals, leveraging data-driven insights to optimize product offerings.
• Collaborate cross-functionally to drive business development initiatives and ensure a cohesive approach across sales, service, and engineering departments.
• Lead marketing campaigns and communication strategies focused on aftermarket products, enhancing customer awareness and engagement.
• Manage product lifecycle processes, including continuous improvement and innovation for aftermarket offerings.
• Serve as the business key user to review and perform the necessary adjustments to material lists, creation and the maintenance of part numbers, actualization of price lists in SAP-act!, guaranteeing that all lists are up to date and allow the proper automation and communication between the Atlas Copco systems and units.
• Ensure high standards of customer service by responding promptly to customer and sales staff inquiries relevant to the aftermarket line.
• Engage in continuous professional development to stay abreast of industry trends, technologies, and best practices, bringing innovative ideas into the team.

We welcome candidates who are passionate about driving aftermarket business success and customer satisfaction. While it's great to have relevant experience, we value diverse skills and backgrounds.

• Minimum of 3 years of experience in sales or marketing within technical or industrial equipment sectors, ideally with a focus on compressed air or related products.
• Proven track record of meeting or exceeding sales goals and effectively executing business development strategies.
• Bachelor's degree in Engineering, Business, Marketing, or equivalent professional experience.
• Self-motivated team player with a positive attitude, excellent interpersonal skills, and a service-oriented mindset.
• Strong organizational, verbal, and written communication abilities.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and experience using SAP or similar ERP systems.
• Willingness to travel periodically to support sales and collaboration across nano and Trident entities.

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our office in Charlotte, United States (US).