EPIC Credentialed Trainer

Presbyterian is seeking a EPIC Credentialed Trainer! The EPIC Credentialed Trainer is an entry-level role within Epic Credentialed Trainer domain delivering training to end-users for their work in service to patients and partners in a meaningful, efficient manner.

A primary differentiator for this role from Intermediate Credentialed Trainer is the responsibility for gaining initial credentialining status in compliance with the Departments progression pathway, demonstrating proficiency in training and support delivery.

This is a Full Time position - Exempt: Yes
• Job is based at Rev Hugh Cooper Admin Center
• Work hours: Days

Preferred Qualifications

• Experience in radiology, cardiology or procedural areas and or prior Epic experience.

Join a workplace where compassion meets purpose. Apply today!

• Associate degree required, 3 years experience will be accepted in lieu of degree
• 3 years professional experience in Training, Information Technology, or Healthcare operations and/or 1-2 years in EHR deployment
• Progression within the Career Band reflects increasing depth of professional knowledge
• Achieve Credentialed Trainer status per Department progression pathway. Teach at least one class in each credentialed application annually.
• Experience with Microsoft Office tools, e-learning, microlearning, remote training management, classroom in-person management.
• Proficient in both remote and in-person training delivery management.

• Performs at an entry level in training delivery and support, both remote and in-person. Supports deployment of new Epic functionality.
• Provides input to Credentialed Trainers and Instructional Designers to identify and implement areas for improvement in educational materials.
• Ensures own compliance with curricula and other Presbyterian standards (for example, presentations which support diversity and inclusion standards, up-to-date Epic knowledge and skills). Provides application troubleshooting assistance for end-users.
• Incorporates critical thinking, judgment, reflective knowledge management; manages the learning experience/environment effectively employing adult learning principles, instructional program delivery skills, and curricula content knowledge.
• Participates in train-the-trainer sessions within the Department.
• Provides application troubleshooting support.
• Communicates concerns found in classroom and clinical rounding to appropriate personnel.

About Presbyterian Healthcare Services
Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges, webinars, and screenings - with opportunities to earn gift to earn gift cards and other incentives.

As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers' markets and local partnerships. Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.