New

Dual Enrollment Office Support

Howard Community College

$17.00 - $20.00 / hr

United States, Maryland, Baltimore

Aug 15, 2025

Position Details

Position Information

About Us	Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020. Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title	Dual Enrollment Office Support
FLSA	Non-Exempt
FT/PT	Part Time
Hours Per Week	20
Work Schedule	Monday-Friday 11am-4pm
Position Salary Range	$17-20 hourly
General Responsibilities	The Dual Enrollment Office Support Staff provides administrative and clerical support to the Director and Assistant Director of Dual Enrollment, as well as to the Division of Foundational Learning and serves as the first point of contact for students, families, and HCPSS administrators.
Work Performed	Manages operations of the reception area for both the Middle College suite and Office of Dual Enrollment, including mentoring student workers and coordinating clerical workflow for the offices. Creates a welcoming environment by: Interacting collegially with students, faculty, college staff, and the public to provide accurate information or direct inquiries to appropriate staff/departments Communicating knowledgeably, responsively, and with cultural competence at all levels with college and community when answering office phones, responding to emails, or greeting visitors. Responding to internal and external communications in a timely manner, including in person, electronic mail, and voicemail. Oversees student traffic and monitors behavior while visiting the office or using resources. Assists Academic Success Coaches with managing student appointments Receives Office of Dual Enrollment Packages Develops, implements and maintains efficient workflow processes that improve customer service, accuracy and efficiency. Maintains confidentiality and security of records. Assists with planning and implementing special events (on-campus and off-campus) and the coordination of travel arrangements for dual enrollment office staff. Maintains the office of dual enrollments calendar. Other duties as assigned by the supervisor.
Minimum Education Required	High School or equivalent
Minimum Number of Years Experience Required	2
Other Knowledge Required	Puntual Excellent written and verbal communication Proficiency in Microsoft Office Must be 18 years of age or older
Working Conditions	Office setting but must be able to walk around campus and handle light lifting
Division	Teaching and Learning Services
Department	Teaching and Learning Services - New

Posting Detail Information

Posting Number	NB224P
Number of Vacancies	1
Best Consideration Date	08/28/2025
Job Open Date	08/14/2025
Job Close Date
Open Until Filled
Applicant Instructions	*Pre-employment criminal background investigation is a condition of employment. HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits. Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings	https://howardcc.peopleadmin.com/postings/5153
EEO Statement	Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.