Unit Assistant - Labor & Delivery - 36hr - Days

GENERAL SUMMARY

Location: Henry Ford Novi Providence Hospital

Unit: Labor & Delivery

Shift: 6a-630p / 36 hours per week / Every third weekend required

Responsibilities

Performs administrative and clerical duties in support of an assigned clinical area.

• Greets patients, visitors, and new admissions.

• Answers general inquiries and schedules patients for appointments.

• Answers, screens, and routes telephone calls.

• Performs general clerical duties including filing, email correspondence, and mail distribution.

• Creates various reports and documents as assigned.

• Helps patients/residents with basic technology and social media.

• Communicates with patients, families, physicians and other healthcare team members about patient care.

• Performs unit safety checks.

• Assists with meeting patient needs and escalates as appropriate.

• May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.

• May assist with stocking supplies and keeping unit and patient rooms clean and orderly.

• May maintain staff schedules and timekeeping as assigned.