Assistant Facility Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What This Job Involves: The Assistant Facilities Manager will assist the Operations Director in the delivery of services to operate and maintain the property including customer/client services, minor financial management, facility maintenance, procurement, and supplier management. This role will develop client relationships with key representatives in supporting clients' corporate real estate goals and objectives in a life sciences research environment.

What Your Day-to-Day Will Look Like

• Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
• Support compliance with JLL minimum audit and compliance standards in facility management, financial management and operational policies
• Monitor Service Level Agreements (SLAs) monthly to identify potential challenges and plan corrective actions accordingly
• Enforce company policies, safety policies and training requirements regarding safe and efficient operations
• Implement and monitor hazard control and team safety practices, ensuring compliance with local codes, regulations and JLL operations standards
• Demonstrate strong collaboration and teamwork within the account team by supporting the development and implementation of IFM best practices
• Manage work order processing for in-house staff and vendors as necessary
• Support facility soft services including meeting preparation, conference room reservations, food services, parking, vending, and badging
• Assist with the development and management of capital and expense budgets
• Support the preparation of monthly operating budget reports, forecasts, and variance analyses
• Help track and analyze and support financial data to identify cost-saving opportunities
• Participate in budget review meetings and contribute to financial planning processes
• Help coordinate contractor activities, ensuring compliance with client and JLL policies
• Potential travel to other local client locations
• Any/other duties as assigned, including potential off-hours support and client interaction/meetings

Required Qualifications:

• Minimum of 2-5 years of facility industry experience required in a corporate environment, third-party service provider, or as a consultant
• Understanding of facilities operating budgets and financial management principles
• Experience with budget tracking, variance reporting, and financial forecasting
• Excellent customer service orientation
• Strong computer skills and proficiency in MS Office programs, particularly Excel
• Effective verbal and written communication skills
• Ability to multi-task and effectively organize responsibilities
• Basic knowledge of building systems (mechanical and electrical systems)

Preferred Qualifications:

• Associates, bachelor's degree or equivalent work experience preferred
• Computer proficiency in CMMS systems, preferably Corrigo
• Reliability Centered Maintenance (RCM) experience & a Certified Reliability Leader (CRL) certification is preferred/desired
• IFMA certification preferred/desired
• DOT certification preferred/desired
• Must be able to multitask and utilize critical thinking skills for complex situations

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Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.