Senior Clinical Staff Educator

Job Profile Summary

This role focuses on supporting the education and development of employees or students by developing education, curricula, materials, and programs to support educational growth. In addition, this role focuses on performing the following Higher Education duties:Works directly with clinical and academic staff to design and deliver academic and clinical education. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems.

Job Overview

The position develops, implements, and provides staff education and competency related to assigned projects. The focus will be on onboarding clinical field clinicians, including new graduates. Acts as educator to improve and enhance functional capabilities of all licensed and non-licensed personnel and volunteers by the provision of orientation, continuing education, and in-service programs.

Job Description

Minimum Qualifications:

1. Bachelor of Science in Nursing.
2. Massachusetts and NH RN Licensure.

3. Seven (7) years' experience as a Registered Nurse.
4. One (1) year of experience in staff education, teaching/training across multi-disciplinary clinical domains.

Preferred Qualifications:

1. Three (3) years of experience in staff education, teaching/training across multi-disciplinary clinical domains.

2. Two (2) years' experience as a Registered Nursing in home health or hospice.
3. Management experience.
4. EPIC experience.
5. EPIC Dorothy and Comfort credentialing.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Works cooperatively with all department managers, administration, and Human Resources to develop, implement and document orientation of all agency staff.

2. Completes all orientation functions including assessing learner needs, ensuring documentation of orientation process, and supporting transition of staff through continuing education and counseling.

3. Develops, implements, and oversees annual professional competencies and quarterly education.

4. Works collaboratively with College Programs to assist students with a home care clinical placement and experience across multiple disciplines.

5. Stays current with staff development technology, attending seminars or training that is applicable to agency needs. Maintains knowledge of EMR products and trains staff in EMR products.

6. Assists in the assessment of staff education needs audit, results from clinical record reviews, patient satisfaction surveys, incident reports and external auditors.

7. Oversees educational process for clinical regulatory areas (CMS, DPH as required).

8. Develops education programs in response to identified staff and agency-wide needs.

9. Participates in epidemiology and risk reduction for patients, staff, visitors, and other healthcare disciplines. Participates in daily operations of the infection prevention/control program in collaboration with the Clinical Leadership.

10. Collaborate with the data support specialist/analyst to coordinate data collection and analysis. Performs annual risk assessment and as indicated.

11. Develops and implements proactive strategies and best practice to prevent infections.

12. Prepares a monthly/quarterly infection control report for the committee meetings, which presents surveillance data and trends and epidemiologically significant findings, as assigned.

13. Collaborates with Corporate Communications and the Liaison Department to plan and implement continuing education Programs for referral sources and the community.

14. Create and maintain all required documentation for contact hour programs per American Nurses Credentialing Center's Commission on Accreditation. Completes and submits annual reports to necessary accreditations as needed.

15. Assists in development and maintenance of formal preceptor program. Maintains, monitors, and evaluates program.

16. Assists with the coordination of CPR instruction and appropriate documentation for professional staff.

17. Utilizes principles of education and adult learning to provide opportunities and experiences for professional growth consistent with the Novice to Expert continuum. Utilizes the process of systematic inquiry to develop educational activities. Integrates published research and current literature to develop and implement learning activities. Promotes continuous improvement.

18. Assist in the assessment of staff education needs audit, results from clinical record reviews, patient satisfaction surveys, incident reports and external auditors, Performance Improvement Committee results

19. Enhances professional growth through attendance at in-services, conferences, and professional organizations.

20. Ensures compliance within guidelines set forth by regulatory agencies (DPH, ERISA etc.) and demonstrates compliance with Tufts Medicine Care at Home policies and procedures

Physical Requirements:

1. Frequently required to move about inside the office to access filing cabinets, office machinery, etc.

2. Must be able to remain in a stationary position.

3. May need to occasionally lift and/or move up to 10-25 pounds.

4. Constantly operate a computer and other standard office equipment such as copy machines, phones, photocopier, fax machines and computer printers.

5. Must be able to exchange accurate information via phone, email and/or in person

6. Specific vision abilities apply including close vision, distance vision and ability to adjust focus.

7. This position operates in a clerical office setting

8. The noise level in the work environment is usually moderate.

Skills & Abilities:

1. Knowledge of Microsoft Office programs such as Outlook, Teams/Zoom, Word, Power Point, and Excel

2. Ability to communicate appropriately to all levels of staff, clinical leadership and executive leadership

3. Ability to read/write and communicate in English

4. Excellent interpersonal skills

5. High level organization, time management, problem solving, and priority setting skills.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.