Sales Engineer (Waco, TX Market)

Sales Engineer

Location: Waco, TX

Full-Time | Base Salary + Commissions

Segra is one of the largest independent fiber bandwidth companies in the U.S., with a 30,000+ mile advanced fiber network connecting over 10,400 on-net locations and 9 data centers across the Southeast and Mid-Atlantic. We deliver cutting-edge solutions including Ethernet WAN, DIA, Managed LAN, SD-WAN, Voice, UCaaS, Security, Data Center, and Cloud Solutions-all backed by industry-leading service and reliability.

We're seeking a Sales Engineer with a strong technical background and a passion for designing impactful solutions that drive customer success. This role is a key part of our sales organization, supporting revenue growth and delivering exceptional customer experiences.

Key Responsibilities

Pre-Sales & Solution Design

• Engage with prospects to assess network needs and design tailored solutions.
• Deliver technical presentations and product demos (e.g., SD-WAN, Firewall, Hosted Voice, Cloud).
• Collaborate with Sales to develop strategies that leverage Segra's fiber infrastructure.
• Ensure proposed solutions align with Segra's network capabilities and implementation standards.
• Train and educate the sales team on Segra's products, services, and industry trends.

Post-Sales & Technical Support

• Gather technical documentation and collaborate with customer and internal teams post-sale.
• Act as a liaison between Sales, Product Management, and Engineering to share field insights.
• Create network diagrams and detailed scopes of work for customer and internal use.
  Provide ongoing technical consultation to foster long-term customer relationships.

Qualifications

• 3-5 years of experience in telecommunications or a related technical field.
• Strong presentation, communication, and listening skills.
• Solid understanding of network transport delivery and design.
• Experience with WAN, MPLS, SD-WAN, Cloud Services, Firewall, UCaaS, SIP Trunking, PRI, and Wi-Fi.
• Industry certifications in Route/Switch, Cybersecurity, or Data Center/Cloud technologies.

SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws in employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA's personnel if you need assistance completing this application or to otherwise participate in the application process.

NOTHING IN THIS APPLICATION FOR EMPLOYMENT SHALL CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT.