Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves - The Facilities Manager will assist the Sr. Facilities Manager and/or the Account Leader with the delivery of quality facility management services. This role will coordinate and manage client requirements and service delivery to ensure satisfaction.

What is the day to day?

• Supports the Sr. Facilities Manager and/or Account Lead in the implementation of short and long-term goals & projects for the client
• Manages the work assignments for building technicians, vendors, and contractors.
• Assists with the development and implementation of the annual management plan for the buildings within the area.
• Ensure client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship.
• Follows the annual performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position.
• Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management.
• Manage contractors when on site ensuring each contractor is following all client and JLL policies and ensuring the delivery of the service is completed correctly.
• Oversee the overall service delivery of the contracted services. Ensure all Client and JLL polices in regard to delivery of service, safety and compliance are followed.
• Any/other duties as assigned.
• Operations Process Development / Management
• Onboarding/offboarding/orientation
• Space planning
• Security systems (door control, cameras, visitor/contractor process)
• Environmental monitoring (Vaisala)
• Waste management (recycling, document destruction, composting, landfill, electronics, digital media)
• Video display systems
• Laboratory resources (Lab coat, lab space management, audits, surplus equipment, compressed gases)
• Warehouse management
• Meeting rooms and AV systems
• Support client document management practices (Building drawings, Equipment M&O manuals, SOPs, Change control, Security procedures, EH&S procedures)
• Support project management activities of the client (Assist with project management, construction, Renovation, System implementation, Landscaping, Site security systems)

Required Qualifications:

• Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis focused in soft services
• 2+ years industry experience required either in the corporate environment, third party service provider, or as consultant
• Strong leadership, vendor management and interpersonal skills
• Strong communication and presentation skills
• Matrix manage both technical and administrative staff
• Proficient in MS programs such as Excel, PowerPoint, Outlook, etc.
• Computer proficiency in CMMS systems
• Proficiency in budget management and financial reporting

Preferred Qualifications:

• Previous workplace experience as client main point of contact
• Professional certification in Facilities Management (CFM, FMP, or equivalent)
• Experience working in a multi-build environment
• Previous experience working in a client-facing role within a corporate environment

Location:

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.