MH/IDD INVESTIGATOR - 70255

Executive Service

Travel can vary based on need, typically 10 - 20% of investigations require travel in West Tennessee region. This role is work from home unless onsite conducting investigations.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Who we are and what we do:
The Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS) is Tennessee's state mental health and substance abuse authority which provides an assortment of community-based services including prevention, early intervention, treatment, crisis intervention, and recovery support.

How you make a difference in this role:
TDMHSAS mission is creating collaborative pathways to resiliency, recovery, and independence for Tennesseans living with mental illness and substance use disorders. Our vision is a state of resiliency, recovery, and independence in which Tennesseans living with mental illness and substance use disorders thrive.

Our Values:

1. Customer Focused: An unwavering commitment to keep patients and those who serve them at the forefront of every decision.
2. Integrity: Honesty and truth in all that we do.

Inspired Purpose:

1. The call to action in service of a cause greater than oneself.
2. Excellence: The highest standards for services, efficiency, and conduct.
3. Compassionate and Effective Leadership: The ability to make effective decisions and inspire others through active listening and empathy.
4. Solutions and Outcomes-Oriented: The commitment to positive outcomes and meaningful changes in response to the critical needs of the Tennesseans we serve.
5. Partnership: Beyond teamwork, collaboration based on mutual success to the benefit of the Tennesseans we are blessed to serve.

Job Overview:
Under general supervision, this classification is responsible for performing complex investigative work pertaining to all allegations of client abuse, neglect, mistreatment, and other incidents as required. An employee of this class is assigned to conduct and manage the investigatory process as assigned. An incumbent of this class differs from the MH/IDD Investigator Supervisor in that the latter supervises the work of incumbents in this class.

Responsibilities include:

1. Reviews all allegations of abuse, mistreatment, neglect, etc., and prepares written results of investigations and findings as needed to be shared with appropriate parties.
2. Manages assigned caseload to ensure a timely review consistent with assigned deadlines.
3. Collects evidence, interviews witnesses, etc., as required for an investigation.
4. Participates in orientation and training as assigned.
5. Provides information that may be used by leadership for continuous performance improvement.

Minimum Qualifications:
Bachelor's degree and three years of professional investigative experience.

Pursuant to the State of Tennessees Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the States policy to provide an environment free of discrimination and harassment of an individual because of that persons race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veterans status or any other category protected by state and/or federal civil rights laws.