Enterprise Endpoint Administrator, Associate

• A working knowledge of information technology concepts at a level normally acquired through the completion of four years of combined industry recognized in-depth technical education, and experience related to the position.

• Must take all measures necessary to protect networks, devices, programs and data from cyber-attack, damage or unauthorized access.
• Must be legally authorized to work in the United States, no sponsorships considered.
• Subject to pre-employment drug testing and background checks.
• Required to maintain a valid driver's license.
• Requires minimal travel (up to 10%).

• Industry-recognized technical certifications (e.g., CompTIA A+ and/or Microsoft Certified Desktop Support Technician (MCDST).

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  Diagnose and resolve problems associated with company standard personal computer hardware, software, peripherals, and mobile devices for the employees of MDU Resources, including its divisions and subsidiaries.

  
  
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  Collaborate with the IT security team to prioritize vulnerability patching on endpoints, based on threat severity and potential impact, while maintaining system performance and user productivity.

  
  
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  Provide backup for Mobile Device Management (MDM) system and the MyQ Printing application, processes, and coordinate work with the Managed Print vendors to support printers for all companies.

  
  
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  Participate in establishing company standards for all end computing devices including, but not limited to, desktops, laptops, tablets, printers/scanners, and mobile devices.

  
  
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  Onboard/Retire endpoint equipment following defined runbooks to ensure company standards are adhered to and hardened/destroyed per company policies to ensure corporate data security.

  
  
• Performs other tasks and special projects as assigned.

Offers for the position typically made between $58,656 - $69,380 DOE