Administrative Support
 Northwest Bank | |
 United States, Indiana, Muncie | |
 Aug 04, 2025 | |
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Job Description Northwest administrative support provide valuable support to their region management, business development and retail network teams. In addition to administrative duties, administrative assistants provide an excellent experience to customers and employees who call or visit Northwest region headquarters. Essential Functions * Perform a variety of administrative duties including producing reports and documentation, answering the phones, greeting and directing visitors while maintaining a high level of confidentiality * Consistently provide the best customer experience possible * Assist business partners when needed * Coordinate Region meetings * Assist with Advisory Board meeting preparation * Prepare reports, statistics, and memos and communication documents for management meetings * Provide a courteous, efficient, and exceptional experience for all customers and employees * Serve as the region's intranet page site administrator * Work with marketing for specific advertising to their Region and outside of Corporate Marketing efforts * Monitor and place orders for necessary office supplies * Manage career apparel hubs * Monitor Region/Office Budgets and review expense reports for accuracy * Accounts payable for the region * Able to work evening hours and weekends as scheduled Additional Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Additional Responsibilities * Complete other duties and special projects as assigned by management Safety and Health for those without supervisory duties * Abide by the rules of the safety and loss prevention program * Perform work tasks in a safe manner * Report any and all injuries to supervisor * Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma Or equivalent Work Experience Less than 2 years Customer Service experience And Less than 2 years Secretarial Administrative experience General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Proven organizational and communication skills Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. | |