Unit Secretary /Patient Care Technician - Medical Observation Unit - Days

Hourly Pay Range:

Position Highlights:

• Position: Unit Secretary / Patient Care Tech- Medical Observation Unit -Days

• Location: Arlington Heights, IL

• Full Time, 38 hours per week

• Hours:

• Required Travel: No

What you will do:

• Orders special care equipment for the patient utilizing unit protocol and hospital computer information systems.

• Analyzes documents to ensure department specific requirements have been met prior to entering equipment orders or sending appropriate documents to HIM for scanning.

• Continually updates electronic medical information vital for patient care. When applicable ensures unit specific patient charges are entered into the appropriate information system.

• Triages physician and inter-department questions and resolves or refers to appropriate staff as needed. Performs customer service support utilizing the AIDET approach, answering telephones and may escort patients to treatment areas.

• Provides patient care under the supervision of a Registered Nurse. Assists patients with ADLs, answering and responding to patient call lights, bed making, etc.

• Obtains patient temperature, pulse, respirations, blood pressure, saturation of peripheral oxygen reading, intake and output checks, BG checks (POC), and reports abnormalities to the appropriate individual. Performs procedures as directed by the RN such as thermal applications, perineal care, removal of IVs and Foley catheters, emptying of foley bags, application of restraints, backrubs, etc. Collects specimens such as urine, feces, sputum, and delivers as necessary.

• Documents basic patient care, supply and equipment orders (i.e. specimen collections, basic labs, diet orders, EKG's) as directed per unit protocol, into the electronic medical record
  Transports medications, which are not controlled substances. May be authorized to access secured medication storage locations to perform job related functions.

• Assists nursing and clerical staff with admitting, discharging, transferring, ambulating and transporting patients as directed. Obtains confirmation of diagnostic or medical appointments.

• May perform duties of an Observation Assistant as needed.

• Provides administrative support including photocopying, electronic transmission of medical information to physicians, contacting physicians' offices, pharmacy, and coordination with other departments to facilitate patient care and record keeping. Monitors printers, facsimile machines, and tube stations and distributes information to team members as appropriate.

• Provides for care of equipment and supplies on unit as assigned. Maintains updated knowledge of and demonstrates correct usage of SPH equipment.

• Establishes and maintains effective working relationships. Acts with integrity, consistency and respect for differing views. Identifies factors that interfere with effective team functioning and contributes in a resolution. Treats each individual with compassion, respect and integrity.

• Assists in supporting unit patient flow activities such as patient discharge arrangements including, transport services, record retrieval, etc. as directed by the Clinical Manager/Coordinator. Obtains confirmation of diagnostic or medical appointments. Participates in customer service initiatives. May conduct customer service follow-up calls to discharged patients.

What you will need:

• High school diploma requiredor5 years' experienceas a CNA/PCT with 3 years' minimum experience in anacute care setting.

• Completion of an accredited CNA course and the successful completion of the CNA certification exam, EMT or paramedics training course, current enrollment in an accredited nursing program with completion of at least one major clinical medical or surgical rotation required.

• Current CPR certification from the American Heart Association.

• The ability to proficiently navigate computer software systems with accurate keyboard skills for the entry and retrieval of patient data.

• Data entry or order entry experience on a computer preferred.

Benefits:

• Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance.

• Premium pay for eligible employees

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, Pet and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.