Medical Assistant II

The University of Arizona, Campus Health Service (CHS) seeks a qualified candidate for the position of Medical Assistant II. This position is responsible for providing a variety of clerical and reception duties for the day-to-day functions of the various Campus Health Service (CHS) clinics.

The CHS was the first fully accredited college health service in the nation and in the Princeton Review, the CHS has been ranked in the top 4% for Best Health Services for the past ten years. The CHS is committed to positioning itself as an exceptional student health center by fostering an environment that encourages, supports, and celebrates all of our employees and the community we serve. It is a sundry organization of over 150 employees who are committed to improving the health and safety of college students. For more information on the CHS, please go to https://www.health.arizona.edu.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

• Maintains the CHS' front offices by demonstrating proper telephone etiquette, ensuring accurate billing using a variety of accounts, maintaining patient scheduling, and creating electronic patient records.
• Performs cashiering duties.
• Displays professional customer service to patients.
• Provides reliable, attentive, and professional support for clinical staff.
• Verifies insurance eligibility for service at CHS.
• Scans documents into the electronic medical record.
• May perform additional duties such as, rooming patients, measuring height, weight, vital signs, hearing, vision, etc., and maintaining record on electronic medical record.
• Additional duties may be assigned.

Knowledge, Skills, & Abilities:

• Ability to navigate and be sensitive to a wide range of personal experiences, perspectives, and issues.
• Ability to remain calm under pressure, exude a helpful demeanor, and display a professional customer service orientation.
• Ability to work collaboratively and effectively as a member of a team.
• Ability to operate a Windows based computer and multi-line telephone system; and ability to utilize an electronic scheduling system.
• Proficiency in using computers, keyboards, and 10-key.
• Excellent customer service, communication, and phone skills.
• Knowledge of basic record keeping, standard office procedures, and skill operating current office equipment.
• Knowledge of medical terminology; basic understanding of health insurance and medical records.
• Ability to maintain up-to-date CPR certification.

• High school diploma or high school diploma equivalency is required.
• Minimum of 3 years of relevant experience, or equivalent combination of education and work experience.
• In addition to the education and experience minimum qualifications, Clinical certification and/or licensure required.

• Certificate of completion of a Medical Administrative Assistant Program.
• Experience with electronic medical records.