HCS Administrative Assistant

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.

The Job

The Administrative Assistant provides department support by completing various clerical and coordination tasks including, but not limited to, processing and triaging referrals, routing/attaching/mailing correspondence, scheduling team meetings, managing inventory, and submitting orders for equipment and supplies.

You Will

Organize and prioritize work by reviewing, triaging, and routing referrals and correspondence; collecting additional information and initiating communication when needed.

Create and assign cases, maintain accurate documentation and tracking of tasks completed in the care management system and/or other tracking tools.

Run reports for leadership team as requested.

Schedule monthly and quarterly department meetings.

Maintain department supply inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Submit IT, system, and reporting requests; support new staff onboarding.

Communicate effectively and respectfully with members, caregivers, peers, and other team members.

Utilize department desktop procedures, workflows, job aids and training material; Identify barriers and brings to the attention of supervisor/manager.

Sort incoming mail, collect and send outgoing mail, including managing digital mailroom mailboxes.

Provide administrative support and performs clerical functions in support of departmental projects, as directed.

We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

Actively support the achievement of SCAN's Vision and Goals.

Other duties as assigned.

Your Qualifications

High School Diploma or equivalent experience. Some college preferred.

1 year or more of experience as an office clerk or similar duties of an office clerk.

3 years or more of related experience preferred. (Test will be administered to assess proficiency.)

Bilingual English and Spanish preferred.

Technical expertise - Basic analytical skills

Problem Solving - Basic problem-solving skills

Communication - Good communication and interpersonal skills

Strong communication and customer service skills

Strong organization skill

Proficient in MS Office (Outlook, Excel, and Word)

What's in it for you?

• Base salary range: $24.00 to $25.00 per hour
• Internal title - Administrative Assistant
• Work Mode - Mostly Onsite (in office in Long Beach, CA 1-2 days/week)
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
• Excellent 401(k) Retirement Saving Plan with employer match and contribution
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

#LI-CS2

#LI-Hybrid