Sales Incentive Manager - Libertyville, IL (Hybrid)

We Make Life More Rewarding and Dignified

Location: Libertyville
Department: Sales

Summary:

The US Sales Incentive Manager will be responsible for administrating, analyzing and supporting incentive compensation programs that motivate the US sales force and achieve the sales and marketing strategy. The Sales Incentive Manager will collaborate cross functionally with Sales, Finance, Distributor Finance, Pricing & Contracting, HR, Secure Start, Marketing and Global Sales Operations to effectively implement the Sales Incentive plans and reporting.

Responsibilities:

Business Partnership

• Business Partner to Sales Leaders and Territory Managers for all aspects of Sales Incentive Compensation and Reporting ensuring timely follow-up, effective communication and resolution of issues.
• Train Territory Managers and Region Managers on Incentive plans.
• Maintain communication with Sales Leadership and Field Sales Teams.

Administration

• Manage, in conjunction with sales management, HR, Finance and Global Sales Operations, the development of Sales Incentive Programs for all US Associates that have an incentive based on sales. Gain business understanding needed to support compensation plan recommendations.
• Work with Global Sales Operations to ensure US Sales Incentive Compensation Plans are designed to motivate and reward field sales to excel and meet sales objectives while being fair, easy to understand and align with Hollister's objectives and strategies.
• Maintain and implement sales incentive programs through GSO SIC Plan Calculation toolkit developed by Global Sales Operations and adjust for US as necessary; audit monthly performance for accuracy of payout.
• Develop, in conjunction with sales management, individual and regional baselines and goals, ensuring the territories and product alignments are accurate and goals are fair through GSO SIC Goal Setting toolkit.
• Develop and maintain necessary IC documentation including scope documents.
• Project and accrue payouts and work with FP&A to ensure accurate forecasting.
• Validate quarterly payout accuracy, create payroll files, payroll statements and summary documentation.
• Ensure national awards and contests are fiscally responsible and paid in a timely manner.
• Manage communication materials for the field, including summary materials for sales management and communication of goals/quotas/baseline, etc.
• Collaborate with Secure Start or other internal departments as necessary to administer plans.

Tracking & Reporting

• Partner closely with Global Sales Operations to ensure US reporting tools are aligned with global standards and best practices.
• Incentive plan and tracking analyses; perform controls to maintain high levels of quality, accuracy, and process consistency.
• Generate performance summary tracking reports to highlight potential areas of improvement in the incentive plan to ensure we are keeping our field teams engaged and the plan is working as expected.
• Maintain Power BI Dashboards for US Sales and continue to enhance reporting tools by collaborating with Global Sales Operations.
• Work independently to process information and data to create reports on performance, trends, and projections regarding incentive plan performance.
• Partner with super-users to enhance reporting and dashboard tools.

Sales Tracings Validation & Data Integrity

• Collaborate seamlessly with Finance Distributor Operations, P&C and Customer Master to ensure accurate sales tracings and distributor reporting.
• Maintain and enhance strong controls to document accurate sales tracings, validate accuracy and ensure that all necessary adjustments are made to sales, baseline and goals.
• Work closely with Directors and Region Managers to review sales tracings challenges and adjustments ensuring seamless communication.
• Cross-collaborate appropriately with other teams to maintain accurate master data lists and that drive Power BI reporting accuracy (COT; Product; IDN; GPO; etc.).

Territory Alignment

• Maintain master zip code alignment file.
• Ensure accurate sales tracings as it relates to Territory Manager alignment (including bill to/ship to corrections).
• Provide the leadership of territory alignment and make recommendations based on the analytics. This includes targeting and assigning market potential by territories utilizing internal and/or external data by collaborating with other members of the Global Sales Operations team.
• Utilize alignment software to analyze fairness of territories, expansion impacts and maintain national/regional/territory alignment maps.

Maintain Roster/Eligibility

• Ensure accurate maintenance for roster changes and report release.
• Partner with HR, Sales Leaders, and Sales Admin to maintain accurate sales force roster, eligibility calculations, LOA and guarantees.

Essential Functions of the Role:

• Talking, listening, seeing/reading, ability to operate keyboard and standard office equipment
• Travel 10%

Work Experience Requirements:

• 5-8 years of experience
• 5+ years of finance or operations experience
• Direct experience in sales operations, financial planning or reporting
• Previous incentive compensation experience desired

Education Requirements:

• Bachelor's Degree required

Specialized Skills/Technical Knowledge:

• Demonstrated ability to manage projects, meet deadlines and handle high-pressure environment
• Excellent analytic skills, and demonstrated experience in analyzing and synthesizing data to inform decision making, using Excel and other tools
• High aptitude with Excel and Power BI
• Knowledge of SAP/EDW is preferred
• Ability to understand and work with data structures
• Ability to handle multiple responsibilities, prioritize appropriately and find the way to deliver results efficiently
• Works well with others in a team-oriented environment
• Detail oriented, strong problem-solving skills and high sense of urgency
• Excellent oral and written communication skills and interpersonal skills
• High level of business maturity

#LI-Hybrid

About Hollister Incorporated
Hollister Incorporated is an independent, employee-owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee-owned company, and in the process, to become better human beings.

EOE Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Req ID:34806

Benefits Statement

Our Total Rewards package in aggregate is above market and includes competitive pay, paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, and generous retirement savings.

• The anticipated base pay range for this position is $97,969 - $153,951 yearly. The actual salary varies based on applicant's location, education, experience, skills, abilities, and other legitimate business factors.
• The Company's health and welfare benefits include medical, prescription, dental, vision, spending/savings accounts, disability, company paid (parental and caregiver) leaves, statutory leaves/disability programs, accident, life, wellbeing, education assistance, adoption assistance, and voluntary benefit programs.
• The Company's 401(k) Retirement Savings Plan includes: auto-enrollment, ROTH, vesting and eligible participants "safe harbor" matching contributions.
• The Company's paid time off benefits include: 11 paid holidays, paid vacation based on length of service and exempt/non-exempt status, and sick days based on statutory requirements and/or exempt/non-exempt status.
• The Company's additional benefits include: education assistance and adoption assistance benefit programs.