Senior Billing Coordinator - Seattle, WA

Saltchuk Marine is seeking a Senior Billing Coordinator to support our customer billing function. This role is responsible for generating customer billing documents, engaging with customers for timely cash collection and closely working with sales and operations. The position requires a broad range of skills, including contract interpretation, attention to detail, general understanding of sales, operations and accounting and an ability to engage with various internal and external stakeholders in a professional manner. The right individual is process driven in a dynamic environment. The position offers great insight to the business with the opportunity to engage with customers and sales and operations personnel on a regular basis.

• Review contract rates and maintain accurate records in Helm Operations
• Process billing documents timely and accurately against contract rates and conditions
• Send billing and supporting documents to customers timely
• Proactively contact customers for payment if/when past due
• Interpret job orders and contracts to determine applicable rates, spot and elevate anomalies
• Coordinate with sales and operations personnel to resolve job discrepancies (i.e. job times, rates, tug movements, etc)
• Responds to customer inquiries in a professional and timely manner
• Support month-end accounting process (i.e. sales accruals, cutoffs, commissions, etc)
• Prepare and analyze various billing and A/R Aging metric reports for management
• Participate in process improvement initiative to further the departmental and company goals
• Works with internal business partners to identify new or enhanced procedures to support business initiatives

Other

• Be a leader for "SpeakUp", including encouraging peers to exhibit a safe and ethical culture.
• Understands and complies with Company policies and procedures, including Non-Discrimination, Harassment, and Saltchuk Code of Ethical Business Conduct.
• Performs other duties as assigned.
• Accomplishes all tasks as appropriately assigned or requested.
• Adheres to all department processes, procedures and controls.
• Adheres to all company policies.

• Ability to understand contracts/rate applications and interpret job order and contract details.
• Ability to thrive in a dynamic environment with minimum supervision to meet required deadlines
• Ability to organize workload and prioritize projects in an ever-changing environment
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• General understanding of accounting principles, specifically revenue recognition
• Ability to apply analysis, problem solving, planning/organizing, decision-making, and follow-through to a variety of situations
• Strong respect and appreciation for internal controls surrounding the Order-to-Cash function
• Proven ability to leverage IT software to optimize accuracy and efficiency
• Ability to pay attention to detail and produce an accurate and organized work product
• Strong skills in interpersonal relations, ability to work closely with others, ability to cooperate with others in a manner that recognizes the importance of teamwork in achieving company goals.
• Computer operation skills: advanced Microsoft Excel and Microsoft Word skills, knowledge of Windows environment

Bachelor's Degree preferred, or five years related experience and/or training, or equivalent combination of education and experience.

• The benefit program includes medical, dental, and vision coverage for you and your family.
• This position will accrue 10 days of vacation a year. Accrued vacation will be vested and available for use after successfully completing six (6) months of service.
• Life insurance equal to two times annual base salary.
• Accidental death and dismemberment insurance. Long term disability insurance.
• 401k program with a 4% match, vested immediately.
• Employee Assistance Program.
• Flexible Spending Accounts.
• Business travel assistance program.
• Other voluntary benefits are available for purchase via payroll deduction at group rates.
• Nine (9) paid holidays with two (2) additional floating holidays available after six (6) months of service.
• Full time employees will accrue ninety-six (96) hours of sick leave per year, up to a maximum of 1,040 hours.
• Bereavement Leave - three (3) paid days off for a death in the immediate family, or five (5) days off if travel greater than 500 miles is required.
• Fully paid ORCA transportation card.
• Tuition reimbursement.

Saltchuk Marine is an Equal Opportunity - Affirmative Action Employer and a VEVRAA Federal Contractor. We are committed to a diverse workforce and taking affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities and protected veterans. Saltchuk Marine is a drug-free employer and a participant of the E-Verify Employment Verification Program.