Director, Commercial Insights & Analytics

Description

This role is primarily responsible for generating business insights to enhance the performance of Syneos Deployment Solutions including promotional, market access and medical teams. The Director, Commercial Analytics & Insights drives business information acquisition, analysis design + execution, as well as reporting/visualization. The director acts as an analytics strategy lead and will oversee a team of analysts and managers in creating actionable insights via ad-hoc and proactive analyses, in addition to recurring reports/dashboards for internal and client stakeholders. This also includes measuring the impact and effectiveness of Deployment Solutions teams and ongoing report (e.g., weekly, monthly, QBRs) to achieve business objectives. Acts as point person for timing + quality in delivery of all such reports and insights. This role also develops and provides training to junior team members.

Job Responsibilities

• Client-facing lead for analytics and reporting services from pre-implementation to project shut down, including gathering specifications for metrics and KPIs, report generation, developing/maintaining timelines, working with managers to assign resources, QC, and execute on insight generation activities.

• Act as a strategic advisor providing direction and executing analytics projects; oversee quality control functions on all deliverables including standard and ad-hoc reports.

• Lead design of new reporting + analyses initiatives incorporating advanced methods such as machine learning.

• Oversee and aid business analyst + manager development.

• Lead team to generate insights on Syneos team impact, effectiveness, activities, trends, and projections regarding performance, efficiencies, and possible improvements.

• Train analyst team to express business value of insights, reports for both internal stakeholders and clients, as necessary.

• Prepare and communicate detailed process workflow plan that describe inputs, execution steps and output.

Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:

Required Education:

• Bachelor's Degree, preferably in quantitative area (e.g., statistics, data science) or related field

Required Skills:

• 10+ years of experience in analysis design and execution of U.S. pharmaceutical commercial analytics + reporting projects

• 5+ years managing teams

• Experience translating analysis findings to actionable insights for at least one of the following: pharmaceutical commercial, market access or clinical education, ideally with a mix of sales teams, clinical educators, medical affairs, and market access teams.

• Strong analytical, mathematical and quantitative skills using one or more tools: e.g., SQL, Python, R, SAS, Excel power user.

• Good knowledge of CRM systems including but not limited to Salesforce.com, and Veeva.

• Experience with visual analytics platforms (e.g., PowerBI, Tableau, Qlik) and pharma data sets.

• Ability to communicate analysis findings effectively with National Business Directors as well as clients in a variety of functional areas such as: sales management, medical affairs, market access, managed care, and brand teams.

• Strong interpersonal skills with the ability to interact with all levels of employees.

• Strong attention to detail.

• Ability to multitask, work under deadlines, manage customer expectations and execute timely deliverables.

• Excellent oral and written communication skills.

• Strong client relationship management skills.

Preferred:

• Understanding of emerging digital trends in pharmaceutical field team deployment solutions.

• Experience in analysis of omnichannel programs

The annual base salary for this position ranges from $148,000 to $178,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? We partner with industry experts to solve and execute against today's toughest commercialization challenges facing the world's leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At?Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

#LI-RS1