Revenue Cycle Services Coordinator 1

The Revenue Cycle Services Coordinator is responsible for all aspects of patient billing and collection processing, ensuring compliance with departmental policies and procedures. Department roles may include, but are not limited to: payment posting, cash reconciliation, refund/credit processing, insurance follow-up, customer service in a call center setting, self-pay collections, or claim submission.

Minimum Qualifications

• For Hire:
  • High School Diploma or GED. PC Knowledge and interpersonal, verbal, and written communication. Minimum 6 months of experience in customer service or a healthcare environment.

• Preferred:
  • 6 months or more experience using PCs, websites, and Microsoft Office products, with emphasis on Word, Excel, OneNote and SharePoint.
  • Demonstrated interpersonal, verbal amp; written communication skills
  • Ability to handle difficult customers in stressful situations, resolve conflicts independently and within a team, as well as escalate to upper management when appropriate
  • Works independently and collaboratively with others, and identifies opportunities for new work
  • Self-motivated, dependable, detail oriented, highly organized and able to perform with a high-level of accuracy
  • Critical thinking/problem-solving skills
  • Manages tasks, routes appropriately without the involvement of a supervisor
  • Ability to multi-task and independently prioritize tasks
  • Knowledge of Epic, or other EMR, preferred