Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional well-being. Join the Johnson Controls family and thrive in a culture that values your voice and ideas. Your next incredible opportunity is just a few clicks away! Here's what we have to offer:
- Competitive Pay & Commission
- This position is primarily remote, with the expectation that the candidate be near a branch to attend meetings as required
- Extensive Training with Best-in-Industry Resources
- Career Advancement Opportunities across Businesses and Geographies
- Comprehensive Benefits Package, including Retirement Savings Plan, Pension, Extended Health Care, and Dental
- Refer-A-Friend Bonuses
- Encouraging, supportive, and collaborative team environment
How you will do it
- Using the installation management tools, provide clear and accurate communication.
- Ensure that all new installations booked through the National Account Support Center are clearly represented in the backlog.
- Comply with all requirements for information, including, but not limited to, various installation milestones, estimated closed date, customer due date, and permit information.
- Regularly review the installation backlog of assigned customer(s).
- Maintain regular contact with the respective National Account Manager, assigned customer, and the Field Organization.
- When requested by the National Account Manager, participate in conference calls as required.
- Ensure general information and project status is documented.
- Maintain all customer-driven changes within TIP.
- Provide weekly customer reports.
- Ensure TIP record is updated immediately with records of all communication between the Installation Coordinator and all internal and external customers.
- Act as the conduit between the Field Organization, the National Account Manager,the Customer, and the Project Management Group to resolve installation issues.
- Other duties as required.
What we look for Required
- Ability to multi-task; ability to execute several ongoing tasks at a time and follow up on outstanding items without prompting
- College or university degree required.
- Excellent communication skills; strong written and verbal skills
- Ability to problem-solve with independence, confidence and professionalism
- High level of organization with strong deductive reasoning
- Demonstrated strength in Excel, ability to learn new software programs
|