Lift Operations Supervisor

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious decor.

Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.

Lift Operations Supervisor is a full time year round position that supervises the daily schedule of lift operators on all chairlifts at Bretton Woods. A successful candidate will have strong organizational skills, the ability to manage a very diverse group of associates and provide leadership to ensure a high level of engagement and guest satisfaction. The Lift Operations Supervisor may spend considerable time as an operator at a lift and training new operators.

Winter

Hiring, training and supervising the team of lift operators.
• Training the team of lift operators to the highest standards of guest engagement and safety.
• Generating weekly schedules to provide coverage at all open lifts.
• Monitoring labor reports and ensuring schedule fits into forecasted budget.
• Setting up daily assignments to ensure effective coverage at each open lift.
• Making rounds during the day to monitor lift operator performance.
• Crowd control/corral set up and tear down.
• Provide lift operators with the tools and equipment they need to be successful.
• Snow removal at top and bottom of lift.
• Giving breaks during the work day.
• Assisting as needed with ticket checking.
• Responsible for maintaining and filing daily lift logs and training checklists.
• Work closely with Mountain Operations team to coordinate grooming, snow removal or snowmaking needs at each lift.
• Work directly with Lift Maintenance team to provide required training and effective start-up and shut-down procedures.

Summer

• Working as one of the scheduled operators at the Gondola.
• Preoperational inspection and end of day shut down.
• Training and scheduling for gondola operators.
• Daily cleaning and inspection of cabins.
• Daily operational inspection of lift terminals.
• Light maintenance/carpentry/ painting and cleaning at other lifts.

Off Season

• Intensive deep cleaning of top and bottom terminals.
• Painting/ light carpentry.
• Top station operator for maintenance work.

• Must be at least 18 years of age.
• Previous supervisory experience, preferably in the ski industry.
• Must be able to work night shifts during summer season.
• Previous experience working in lift operations is preferred.
• Energetic and outgoing to set an example for other operators.
• Ability to engage with guests and provide them with information about the Resort and local area.

Omni Hotels and Resorts is an equal opportunity employer.