Recruitment Professional II (Los Angeles, California)

This position is a regional position for the recruitment team and must be based out of a key regional area within the greater Los Angeles metro area California and prepared to travel frequently to surrounding areas and other out-of-state territories as needed.

This position is eligible for a geographic stipend, which will be paid in addition to the base salary. The Geographic Stipend for this position when located in the greater Los Angeles metropolitan area is 25% of the base salary rate. The position will be classified as Exempt from overtime if the combined base salary and geographic stipend meet California's requirements for overtime exemption. Changes to the position's exemption classification would not affect the position duties as outlined.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Travel and Territory Management

Work independently and proactively to create and track an
individualized recruitment, travel and strategic plan based on targeted
enrollment goals for assigned territories. Tracks progress towards goals and
determines interventions and supports accordingly. Meets students where they
are, traveling via personal, rental, assigned, or university vehicle to
recruitment locations, requiring flexibility to work weekends and evenings as
needed. Regular day and overnight recruitment travel is expected with potential
for out-of-state travel based on departmental needs.

Manages recruitment territory, with a focus on California
area high schools and students and as well as additional non-travel states.

This role forms recruitment plans and activities that resonate with the
students and supporters in those regions and throughout Arizona as directed in
order to meet
desired goals. Represents the University of Arizona, the Arizona and National
Recruitment team, and the Office of Undergraduate Admissions recruitment
efforts to a wide array of constituents. Develops proactive initiatives to
recruit and yield students to Arizona. Deploys active communication with
supervisors and team regarding activities, territories, and needs. Presents
complex information to audiences that vary in size and scope, using provided
and developed presentations.

Communication and Recruitment Outreach

As a liaison and primary contact for the office and
institution, actively and independently leads engagement with prospective
students, counselors, parents and other constituents regarding the admission
and enrollment process, procedures and related academic information. Supports
directives and initiatives for the National Recruitment team and the Office
of Undergraduate Recruitment, recruitment efforts. This role involves a high
level of communication via SMS text, email, phone correspondence with active
engagement and timely follow up required. Accurately records engagement,
interactions, and work, successfully navigating multiple university systems
of record and client relation management systems. Engages in a high level of
customer service and student support, seeking out proactive opportunities to
support students and their recruitment territory through the enrollment
journey.

Relationship Building

Within assigned recruitment territory, develops and
maintains positive relationships with educational institutions and their
counseling and student support contacts. Serves as a resource specialist for
communication of complex and sensitive information with respect to
application, scholarship/financial aid, residency determination, academic
advising/academic requirements, and admission to the University. Advises
students interpreting pathways to Arizona regarding academics, funding,
admission, and opportunities, and utilizes excellent presentation,
communication, and storytelling abilities. Fosters relationships with communities, schools, students, and
stakeholders, and proactively seeks to understand the needs of the community
in order to meet recruitment goals. Creates and utilizes materials such as
fliers, power points, and other resources to meet their territory needs and
assist students in their path to Arizona. Investigates student issues, helps
find solutions, and brings attention to supervisor as needed.

Strategic Recruitment

Researches, designs and implements strategic recruitment
activities in collaboration with supervisor and other Enrollment Management
leadership. Researches, develops, and enhances initiatives to promote the
University to prospective first-year students, families, and their
communities. Administers and assists in the coordination of assigned
recruitment programs, projects, activities and events to cultivate and
recruit prospective students. Utilizes analytical tools and research skills
to seek new opportunities and interventions in recruitment and enrollment
work.

Knowledge, Skills and Abilities:

• Skill for helping students in a
  higher education setting.
• Strong oral and written communication skills, public
  speaking, and presentation skills.
• Ability to collaborate with colleagues to effectively
  manage competing job responsibilities.
• Ability to work independently and proactively to meet
  position goals and deadlines.
• Ability to maintain a high levels of customer service and meet students where they are.
• Excellent time management and organizational skills.
• Skill in building relationships with educators,
  professionals, students, and families.
• Ability to follow laws and guiding principles of
  recruitment work, including FERPA regulations.
• Must have a valid driver's license and ability to drive according to the University Fleet Safety Policy.
  
• Fingerprint clearance required and to be completed once hired.

• Bachelor's degree or equivalent advanced
  learning attained through professional-level experience required.
• Minimum of 3 years of relevant work experience is required.

• Should have an understanding of the Slate CRM.
• Living or willing to relocate to the Metro Los Angeles area.

The grade range for this position is $Min - $Max. Each unit typically sets starting pay between the minimum and midpoint upon hire as reflected in the Rate of Pay field above.