Benefits Verification Specialist

Job Title: Benefits Verification Specialist (Remote, Contract Role)

Position Overview:

We are seeking a detail-oriented and reliable Benefits Verification Specialist for a fully remote, contract opportunity. In this role, you'll be responsible for verifying patient-specific insurance coverage and documenting benefit details to support patient access to healthcare services. This is an excellent role for someone with strong communication skills and a background in healthcare, customer service, or administrative support.

Key Responsibilities:

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  Verify patient insurance coverage by contacting payers and documenting benefit details

  
  
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  Determine coverage levels, cost-sharing, and provider access options

  
  
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  Identify restrictions or additional steps required to expedite patient access

  
  
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  Enter and maintain accurate records of benefit information

  
  
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  Assist with prior authorizations or claims appeals, as needed

  
  
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  Triage cases missing information to appropriate team members

  
  
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  Perform quality checks on completed work to ensure accuracy

  
  
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  Communicate trends or delays in reimbursement processes to management

  
  

Qualifications:

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  High school diploma or GED required; associate's degree or relevant certification a plus

  
  
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  2+ years of experience in benefits verification, healthcare, insurance, administrative support, or customer service (education may substitute for experience)

  
  
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  Strong verbal and written communication skills

  
  
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  Proficiency in Microsoft Office (Outlook, Word, Excel)

  
  
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  Excellent attention to detail, critical thinking, and problem-solving abilities

  
  
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  Ability to work independently in a fast-paced, remote environment

  
  
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  Experience with healthcare payers or insurance systems is preferred
  
  #ZR