Financial Counselor

Universal Health Services
United States, Pennsylvania, Philadelphia
May 24, 2025
Responsibilities Financial Counselor This position will sit at Fairmount Behavior Health System in Philadelphia and will travel to Friends Hospital at least once / week. Summary We are looking for a meticulous, detail oriented, helpful financial counselor to assist patients with cost estimates, and to collaborate with external parties to ensure their financial coverage. The financial counselor will explain financial information, determine prospective patients' ability to pay, provide education on discounted health care and Medicaid, and assist with the application process. You will educate patients on their financial obligations to the facility, and follow up with patients and other parties to ensure accuracy and completeness of the information. To ensure success you need to be knowledgeable regarding payment options and processes and have the ability to explain these to patients. Ideal candidates are customer-focused and have the ability to multitask with interruptions in a fast-paced environment. Financial Counselor Responsibilities: Completing financial applications. Furnishing patients and health care providers with estimates. Assisting patients with financial applications and arrangements. Collecting estimated liabilities from patients. Establishing health insurance benefits, conditions, and requirements by making phone inquiries, and by using eligibility systems and the internet. Verifying patients' employment details and other particulars. Reporting problems and concerns to supervisor. Complying with relevant rules, regulations, policies, and procedures. Performing other duties as assigned. About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com Qualifications Financial Counselor Requirements: High school diploma, GED, or suitable equivalent. 2+ years of work experience in customer service or related fields. Proficient knowledge of medical terminology, billing practices, and coding. Proficient computer skills. Proficient with MS Office Suites. Excellent communication skills, both verbal and written. Proficient mathematical skills. Outstanding people skills. Strong organizational skills. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.