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Customer Support (Roofing)
 TEKsystems | |
$22.00 - $24.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Washington, Lakewood | |
 May 23, 2025 | |
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*Description*
* Responsible for a large volume of inbound calls and assisting customers with their needs, including helping to identify appropriate products. * Enter and maintain sales orders with special attention to detail and accuracy. * Accurately quote products to customers over the phone and in person at the branch office. * Make outgoing calls to communicate promotions and improve relationships with the customer base. * Interact with walk-in customers, determine needs and process subsequent orders. * Work closely with the Sales Manager to understand the incoming material schedules and establish delivery dates for products. * Communicate with customers regarding the status of orders and delays in shipments. * Assist and supports the outside sales staff and other office personnel as necessary. * Other duties as assigned by management. *Additional Skills & Qualifications* * Strong phone presence and experience with high call volumes * Positive attitude and a team player mentality * Excellent verbal and written communications skills * Ability to multi-task, prioritize, and manage time effectively * 2+ yrs email + phone communication * Tech Savvy * Sage OS experience is a PLUS *Work Environment* * Office Environment * 7-3:30 (4) M-F * Team of 3 #westpriority25 *Pay and Benefits* The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Lakewood,WA. *Application Deadline* This position is anticipated to close on May 30, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |