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Senior Director - Practice Operations

MaineHealth
parental leave
United States, New Hampshire, North Conway
May 23, 2025

Description

Medical Group Practices

Management/Leadership
Req #: 35975

Summary:
The Senior Director - Practice Operations role is responsible for providing leadership and direction in planning, guiding and coordinating practice operations. As a member of the senior leadership team, this position will be a significant contributor to strategic planning and business development efforts and will be responsible for the successful implementation of these plans.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

  1. Education: Bachelor's Degree required. Master's Degree preferred.
  2. License/Certifications: N/A
  3. Experience: Five years progressive and relevant healthcare management experience. Experience as a member of a senior leadership team may be required. Extensive physician hospital practice integration and applicable program development experience preferred.
  4. Additional Skills/Requirements Required: N/A
  5. Additional Skills/Requirements Preferred: Experience with Rural Health Clinic regulatory requirements. Knowledge of Patient Centered Medical Home and Patient Centered Specialty Practice designation. Travel between sites may be required.

Responsibilities

*Works with medical and administrative leaders to identify strategic opportunities. Establishes strategic relationship within the medical group, hospital, and across the MaineHealth system.

* Maintains a strategic view of sources of revenue for the practices. Responsible for overseeing the implementation and successful achievement of the annual business and strategic plan for practices and hospital.

* Recommends solutions and assists with the implementation of changes.

* Supervises Practice Managers, Directors and other leaders within assigned practices. Facilitates goal setting, attainment and ongoing professional development. Serves in a leadership dyad relationship with the Chief Medical Officer.

* Maintains a close relationship with practice leaders such that issues can be addressed in a timely fashion.

* Assists in the development of quality standards and provides assistance in measuring and reporting quality improvements.

* Assists in the preparation and implementation of annual capital and operating budgets. Makes recommendations for funding based on thorough knowledge of policies, costs and operating procedures.

* Conducts a monthly financial review for the practices outlining progress regarding the implementation of the business plans and budget. Performs variance analyses and develops and implements mitigation strategies as necessary.

* Works collaboratively with other members of the hospital leadership team to ensure that opportunities are explored, developed and measured against quality, safety, and efficiency and cost targets.

* Participates in the selection, employment, development, performance reviews and management of employees and assists with recruiting and retaining of top physicians and management.

* Works together with the practice leaders for optimization of practice performance including clinical performance, staff performance and efficiency and asset utilization. Develops an effective partnership with all physicians and management.


Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact Matthew D. Tzuker at matthew.tzuker@mainehealth.org

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