Email Systems Administrator Ii

BrightSpring Health Services

We are looking for an experience Email System Administrator II who will be the subject matter expert for Microsoft 365 and on-premises email systems. This position will support O365 and on-premises email environments and often assist in troubleshooting and email investigations.

Completes Email and file-based investigation requests in O365 for our legal team as required
• Assist Enterprise Collaboration team with operational work, tickets, requests, projects
• Troubleshoots and resolves user problems with and related to Microsoft 365 systems (Email, Teams, SharePoint, etc.)
• Understands DNS, mail routing, and Proofpoint spam filtering
• Collaborates with security and infrastructure teams
• Regularly reviews processes and identifying areas for improvement
• Other duties as assigned

• Bachelor's degree in computer science or a related field preferred
• At least 3-5 years of experience managing O365/M365 apps and services.
• Experience with the O365 app stack including Exchange Online, Teams, SharePoint Online, OneDrive, etc.
• Strong organizational skills and attention to detail
• Knowledge of PowerShell scripting
• Experience in Mergers and Acquisitions preferred
• Technical Certifications desired
• Effectively communicates technical concepts to non-technical staff and business concepts/requirements to technical staff
• Ability to learn new toolsets and adapt with the business
• Ability to travel up to 15%