Sr. HR Business Partner - Technology

Location:

Job Summary

The Sr. Human Resources Business Partner (Sr HRBP) supports a portfolio of clients within Key Technology, Operations, and Services (KTOS) organization in planning, building, and executing human capital and workforce strategies and activities to support the evolving needs of the business and technology function. This role balances strategic and tactical functions and processes, providing advice, counsel and guidance to the employees and leaders in the client group, and partners with the HR Center of Excellence (COE) teams to deliver activities in support of the employee lifecycle - hiring, onboarding, training and development, compensation, total rewards, talent management, employee relations, retention and retirement/exits.This role will focus on supporting the technology functions and organizations within KTOS and reports to the Human Resources Director of KTOS.

Responsibilities

The Sr HRBP role is an integral member of the leadership teams for the portfolio of clients they support; to translate business priorities into people strategies that drive organizational effectiveness and performance. The role influences and guides at all levels of the client group and effectively collaborates with peers and COE partners to deliver on the line of business human capital priorities. The Sr HRBP leverages data and generates insights that lead to data influenced recommendations and decisions.

This role is an active leader that partners across the various HR domains, including, but not limited to:

• Recruiting and Onboarding: Partner with business leaders, Finance teammates and recruiters to develop the overall workforce plan. Participate in candidate interviews and selection for critical hires. Drive quality of hire and successful onboarding for assigned teams.

• Training and Development: Leverage existing and proven approaches to drive individual and team performance through continuing education and readiness for upcoming change (e.g., Future Ready).

• Talent Management: Lead talent and leadership development activities (e.g., leader succession planning, individual development planning, executive coaching, etc.) within the enterprise talent management framework. Assist in defining succession plans, improving bench strength, and increasing talent mobility.

• Performance Management: Partner with managers to optimize the performance management cycle. Support and facilitate calibration sessions, ensure timely completion of reviews and alignment with organizational goals. Use data to track involvement and drive participation.

• Employee Engagement: Help support LOB engagement strategies. Facilitate a culture of empowerment and achievement. Support execution of engagement surveys and action planning.

• Compensation & Benefits: Partner with business leaders, Finance, and Compensation teammates to develop sound compensation strategies that attract, reward, and retain talent.

• Employee Relations: Partner with business leaders, employee relations consultants, and corporate security to manage complex cases and those that pose high risks for the organization. Ensure effective use of Employee Relations Solutions Team.

• Change Management: Support change initiatives and communicate changes to employees. Assist in developing communication plans and materials.

• Performs other duties as assigned; duties, responsibilities and/or activities may change, or new ones may be assigned at any time with or without notice.

• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field (preferred)

Experience Qualifications

• Minimum 5 years' experience in an HR Business Partner role, other Senior level HR position, or leadership role from the LOB.

• Experience supporting technology or a complex organization is highly desirable.

Skills

• Business Acumen: Demonstrates a big picture understanding of the business, its interrelationships, and priorities; demonstrates strong foundations of business fundamentals, measurement, and business finance. Knowledgeable about technology, financial management, strategy, market analysis, and more.

• Relationship Builder: Able to establish strong personal and professional bonds.

• Adaptable/Change Navigator: Able to adapt effectively and swiftly to changes in the environment. Proactive, flexible, and responsive in order to navigate and capitalize on change.

• Consultative/Constructive Debate: Able to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level. Makes good-faith efforts to persuade others by leveraging active listening, probing, and strong, fact-based opposition.

• Influencing: Able to influence even when holding a position contrary to the majority through collaborative assessments that persuasively influence decision makers.Demonstrates the ability to influence and impact even when holding a position contrary to the majority through collaborative assessments that persuasively influence decision makers; may coach and advise on techniques to build rapport and commitment.

• Analytical Thinking: Uses data driven insights. Able to apply techniques and tools that promote effective analysis. Able to determine the root cause of problems and develop alternative solutions.

• Risk Management: Knowledge of processes, tools, and techniques for assessing and controlling exposure to risks of various kinds.

• Execution Orientation: Able toregulate oneself to meet job demands, communicate effectively, and focus on concrete steps needed to achieve goals.

• Communication: Understands the importance of insightful listening and communicating. Able to provide information and messages in a way that produces clarity and impact.

• Strategic Mindset: Focuses on long-term goals and planning; anticipates future challenges and opportunities, makes decisions that align with bigger goals, and adapts plans as situations change.

Travel

• Occasional travel to include overnight stay.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.