Business Intelligence - Business Intelligence Analyst

Business Intelligence Analyst (E-2)

Chelsea Groton is looking to hire a motivated and dynamic individual for our Business Intelligence Department. The Business Intelligence Analyst will play a key role in data reporting, data analysis, quality control, and business process improvement. In addition, this individual will monitor critical data components, provide support in day-to-day data-driven business decisions, and manage electronic workflows. This includes report writing, data analysis, data integrity monitoring, and workflow diagraming and design. Additionally, the team member will use first-class customer service skills to assess needs and build pathways for innovation across the bank. This role will identify, analyze and recommend changes to existing processes to create a widespread positive impact on team members and customers in accordance with the organization's strategic goals.

• Supports the Business Intelligence team with enterprise document management and workflow applications, including the expanded use of the Microsoft 365 environment, and customer relationship management tools. This includes development and maintenance of detailed process maps, business use cases and implementation of process improvement objectives, as well as the implementation of Microsoft-related applications.
• Maintains the Data Architect with data report writing using Power BI and Crystal Reports.
• Assists the Business Intelligence team with application administration for the Bank's data report solutions, workflow solutions, and customer relationship solutions.
• Identifies and analyzes business processes that can be standardized, improved, simplified or discontinued as well as monitoring data quality, collaborating with bank teams to identify errors, isolate root cause and guide remediation through ongoing standard refinement and education. Supports individuals and departments in the implementation of process improvement and project initiatives, as well as the achievement of initiative goals and objectives.

Bachelor's Degree or equivalent. Management Information Systems degree (MIS) preferred. One to two years of experience in data management or project management. One to two years of experience working with banking or financial services data preferred. Power BI experience required. Experience with COCC and Insight is a plus. Familiarity with business process mapping and process improvement tools. Functional understanding of data reporting, including SQL. Proficient in Microsoft 365 Suite of programs and able to become proficient in the use of a wide range of technologies, software applications and office equipment that may be used in the performance of responsibilities. Must demonstrate strong attention to detail, problem-solving skills, and top-notch customer service. Must interact with customers, team members, and vendors in a collaborative, positive, and professional manner.

Why Choose Chelsea?

The Bank has been named a Top Workplace in Connecticut since 2016. And with good reason! Our team members are encouraged and empowered to be better, go further, and help others. And there are lots of other perks too - competitive salary, 401(k) plan, paid time off, health benefits, wellness and engagement programs, leadership training, professional development, and learning opportunities for all team members, and more! Several members of the Bank's team have been recognized in our industry and throughout the community by earning awards such as the Connecticut Bankers Association New Leaders in Banking, ICBA Forty Under 40, The Day Forty Under 40, Banking New England Women of FIRE, and more.

At Chelsea Groton, we don't just meet the expectations of our community; we exceed them in the ways we, as a mutual bank, do business, and how we support local organizations financially and through volunteerism. We are focused on bringing together the best in digital, remote, and in-person capabilities. Our approach is designed around the lives of our customers so they can manage finances when, where and how they want, and team members can provide support to our customers in more ways too.

Apply today to join a company named Best Bank by The Day (2015 - present), Top Workplace by the Hartford Courant (2016 - present), and one of Forbes Best-In-State Banks (2021, 2022)! Apply online by visiting us at www.chelseagroton.com/careers

Responsible for adhering to Bank policies and procedures relating to regulatory compliance requirements applicable to the job function including but not limited to the Bank Secrecy Act, Anti-Money Laundering, and Fair Lending. EOE/AA/M/F/D/V. Member FDIC.