Quality Improvement Coordinator (Admin Associate 3)

The University of Minnesota's (UMN) Department of Anesthesiology is seeking a Quality Improvement Coordinator to initiate and facilitate quality improvement projects, processes, and metrics. The ideal candidate will be skilled in project management and quality improvement methodologies (lean, Six Sigma, A3, etc) and will be expected to provide QI training/support to residents and faculty, and lead quality project initiatives and compliance within the department. This position will be required onsite 100% and work will be based on the Twin Cities campus.

Responsibilities:

25% Partner with the Chair of Quality Education:
o Consult in development and implementation of a Quality Education program for residents and incoming faculty
o Lead residents with their quality improvement projects (A3 design, set metrics, collect data, analyze, guide PDSA cycles)

20% Partner with the chair of Quality Data
o Manage biweekly report process for the department on quality metrics; continually update and enhance metrics used
o Prepare and submit quality reports to regulatory agencies as appropriate
o Lead and manage Epic Improvement subgroup

20% Partner with the Chair of Clinical Quality
o Manage day to day clinical incident reporting database
o Partner with faculty to assign incidents, track completion, close review process
o Manage the scheduling of M&M presentations, file PP with appropriate incidents in the data base
o Cross check iCare (RL Solutions) reports with database events and update as needed
o Complete iCare/RLS reports form database incidents as appropriate

20% Quality Improvement activities
o Work with faculty to set quality goals annually, report quarterly on progress to those goals; prepare final report annually for the Chair (Wall) and Vice Chair (Wahr), and direct activities for quality improvement.
o Coordinate faculty projects for the Quality Consortium, lead contact for quality support administrative functions.
o Anticipate and identify barriers to change and develop plans to overcome the barriers.

10% Partner with the Vice Chair for Quality and Safety
o Mange the scheduling for all quality and steering committee meetings; set agenda, record minutes
o Prepare annual report to the Lead Quality Committee on departmental quality efforts to establish protocols and procedures.
o Lead monthly meetings to review prior months iCare/RLS incident reports that involve anesthesia, assist with development of remedial actions via root cause analysis.
o Attend RCA and ACA meetings that involve anesthesia, ensure faculty representation

5% Partner with the Chair of each Quality Committee to schedule quarterly meetings, set agendas, provide minutes

Required Qualifications:
* Bachelor's degree required and at least 4 years of experience in quality improvement or other related field or an equivalent combination of education and experience to equal eight years that provides proficiency in the areas of responsibility.
* Excellent administrative and organizational skills
* Excellent verbal and written communication skill
* Proficiency in Microsoft Office tools
* Experience partnering with leaders on improvement work in a healthcare setting
* Must be able to manage and prioritize multiple projects in a deadline-oriented environment

Preferred Qualifications:
* Master's degree in a related field
* Lean/Six Sigma certification or other process improvement training
* Skilled in project management
* REDcap
* Smartsheet

Job description:

The University of Minnesota's (UMN) Department of Anesthesiology is seeking a Quality Improvement Coordinator to initiate and facilitate quality improvement projects, processes, and metrics. The ideal candidate will be skilled in project management and quality improvement methodologies (lean, Six Sigma, A3, etc) and will be expected to provide QI training/support to residents and faculty, and lead quality project initiatives and compliance within the department.

Responsibilities:

25% Partner with the Chair of Quality Education:
o Consult in development and implementation of a Quality Education program for residents and incoming faculty
o Lead residents with their quality improvement projects (A3 design, set metrics, collect data, analyze, guide PDSA cycles)

20% Partner with the chair of Quality Data
o Manage biweekly report process for the department on quality metrics; continually update and enhance metrics used
o Prepare and submit quality reports to regulatory agencies as appropriate
o Lead and manage Epic Improvement subgroup

20% Partner with the Chair of Clinical Quality
o Manage day to day clinical incident reporting database
o Partner with faculty to assign incidents, track completion, close review process
o Manage the scheduling of M&M presentations, file PP with appropriate incidents in the data base
o Cross check iCare (RL Solutions) reports with database events and update as needed
o Complete iCare/RLS reports form database incidents as appropriate

20% Quality Improvement activities
o Work with faculty to set quality goals annually, report quarterly on progress to those goals; prepare final report annually for the Chair and Vice Chair, and direct activities for quality improvement.
o Coordinate faculty projects for the Quality Consortium, lead contact for quality support administrative functions.
o Anticipate and identify barriers to change and develop plans to overcome the barriers.

10% Partner with the Vice Chair for Quality and Safety
o Mange the scheduling for all quality and steering committee meetings; set agenda, record minutes
o Prepare annual report to the Lead Quality Committee on departmental quality efforts to establish protocols and procedures.
o Lead monthly meetings to review prior months iCare/RLS incident reports that involve anesthesia, assist with development of remedial actions via root cause analysis.
o Attend RCA and ACA meetings that involve anesthesia, ensure faculty representation

5% Partner with the Chair of each Quality Committee to schedule quarterly meetings, set agendas, provide minutes

Pay Range: $31.17-$33.12, depending on education/qualifications/experience

Time Appointment Category: 75%-100% Appointment (If job description above does not specify appointment or expected weekly hours, assume a 100% appointment.)

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).