New

PRN Information Technology (IT) Operations Intern - Amarillo, Tx

US Oncology Network-wide Career Opportunities
life insurance, tuition reimbursement, 401(k)
United States, Texas, Amarillo
May 17, 2025
Overview The US Oncology Network is looking for a PRN Information Technology (IT) Operations Intern to join our team at Texas Oncology! This full-time position will support our Amarillo, Texas location. Regular travel is required. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today-at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. The US Oncology Network is one of the nation's largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. Why work for us? Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. Our Information Technology team offers an outstanding family-first team culture. Extremely low turn-over with long-tenured team members. There are opportunities for career development, excellent benefits and perks as well as self-directed daily work. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers. What does the IT Operations Intern position do? The primary focus of this role is on PC imaging and deployment. The candidate will assist in the preparation, configuration, and deployment of PCs, ensuring that all systems are properly imaged and ready for use. The role also involves providing end-user support, documenting incidents and requests for service, and assisting users with their questions during hardware deployments. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. Responsibilities The essential duties and responsibilities: Prepare and configure PCs for deployment, including imaging and installation of necessary software. Deploy PCs to end users, ensuring all systems are operational and meet user requirements. Document and maintain records of end-user issues at deployment time. Troubleshoot basic end-user questions and problems, providing basic user support as needed when deploying new hardware. Follow standard operating procedures for imaging, testing, and deploying PCs. Collaborate with other IT team members to ensure smooth and efficient deployment processes. Maintain an inventory of hardware and software components required for imaging and deployment. Provide training and support to end users on new hardware and software as needed Qualifications The ideal candidate will have the following background and experience: 0-3 years experience in IT High School Diploma and working on a Associates or Bachelor's degree Prior experience in PC imaging and deployment preferred. A+ certification and MCP in Microsoft Office preferred, but not required. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work independently and as part of a team. Attention to detail and strong organizational skills PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Requires vision and hearing corrected to normal range. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work is performed in an office environment requiring frequent interaction with practice management and staff.