New

Customer Service Receptionist

Staffmark Group
$12.00-$12.00
life insurance, vision insurance, 401(k), employee discount
United States, Louisiana, Monroe
May 17, 2025
Are you equipped with stellar customer service abilities and eager to advance in your professional journey? Staffmark is currently seeking a Customer Service Receptionist to join our team in Monroe, LA. Don't hesitate - seize the opportunity and apply today! Schedule: 10am - 6pm Pay: $12/hr. Key Responsibilities: In this role, you will answer incoming calls promptly and professionally, accurately gather and record caller information, and assess situations to determine the appropriate response or department. You'll enter call details into the system with precision, provide instructions or information when needed, and remain composed in high-pressure situations. The position requires close collaboration with dispatchers and other departments to ensure timely resolution, while escalating urgent or complex issues as necessary. Employee Benefits: Comprehensive medical, dental, and vision insurance coverage Life insurance benefits Short-term disability support 401k retirement plans Weekly pay Access to employee discount programs Potential for referral bonuses Qualifications: Must have one year of related experience. High school diploma or equivalent required; prior experience in call center, customer service, or dispatch preferred. Strong verbal communication, active listening, and problem-solving skills. Fast and accurate typing with proficiency in computer applications and call systems. Able to multitask, stay calm under pressure, and maintain attention to detail. Flexible availability, including nights, weekends, and holidays as needed. Team-oriented with a strong work ethic. Ready to embark on an enriching career journey? Click "Apply Now" and become part of our exceptional team at Advantage Resourcing, where your professional growth is our priority. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.