New

Join Our Team As A Hybrid Member Service Representative

TEKsystems
$17.50 / hr
life insurance, sick time, 401(k), retirement plan
United States, Florida, Pensacola
May 17, 2025
Location: Pensacola, FL Set-Up: Hybrid (after training) Pay Rate:* $17.50/hour Schedule:* FLEX schedule (must have open availability) Ready to Be the Financial Frontline? Join us as a Member Service Representative (MSR) where you'll be the trusted expert performing essential transactions and related functions for savings, checking, consumer loans, credit cards, IRAs, and other member accounts. Your accuracy and professionalism will help members manage their finances with confidence every day. What You'll Be Doing: * Perform transactions and manage requests for a variety of accounts including savings, checking, loans, credit cards, and IRAs. * Assist members by answering inquiries and providing expert support to ensure their financial needs are met efficiently. * Maintain accuracy and security while processing sensitive financial information. * Provide an exceptional customer experience by handling each interaction with care and professionalism. Why This Role Rocks: * Make a Real Difference: Be the crucial link helping members access and manage their money smoothly. * Diverse Daily Work: Every day brings different accounts and transactions, keeping the role engaging and rewarding. * Grow with Us: Strong performance opens doors to full-time opportunities and career advancement. Training & Support: * Six weeks of thorough classroom and hands-on training. * Continuous coaching from supportive trainers and mentors. * Nesting period to build confidence before working independently. Schedule & Shift Expectations: * 24/7/365 Contact Center with flexible shifts. * Weekend and holiday shifts required, plus a rotating weekday off. * Schedule released two weeks in advance for balanced planning. Who You Are: * Detail-oriented with a strong sense of responsibility. * Experienced or comfortable working in a call center or fast-paced environment. * Professional, courteous, and passionate about helping members. Why Join Us? * Work for the largest credit union serving military members and their families worldwide. * Enjoy a supportive culture focused on your growth and success. * Benefit from hybrid work options after training, promoting a healthy work-life balance. Step into your future - Join us as a Member Service Representative today! Pay and Benefits The pay range for this position is $17.50 - $17.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Pensacola,FL. Application Deadline This position is anticipated to close on May 30, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.