Administrative Assistant I - Dermatology

Job Details

Job Description

ESSENTIAL FUNCTIONS:

• Manages physician's patient schedules
• Answers telephones, triage calls, take accurate messages and task to provider or appropriate team.
• Serves as point person for referring physicians for specialty clinics; such as lymphoma and psoriasis.
• Provides patients with simple communications at direction of physicians; such as benign test results.
• Provides general administrative and clerical support to faculty
• Scans, files and retrieves medical records into EMR
• Interacts with co-workers, visitors, and other staff consistent with the iSCORE values of Jefferson.

OTHER FUNCTIONS AND COMPETENCIES:

• Order supplies for the clinic.
• Exchange information with patients and request the completion of various forms pertaining to health history, HIPAA, address changes, waivers, beneficiary notices, authorizations, etc.
• Review patient referrals from primary care physicians for validity; handle both paper and electronic referrals; contact offices of referring physicians, as necessary.
• Maintains knowledge of current JUP policies and procedures and customer service standards.
• Schedules follow-up appointments for patients according to directions of physicians.

EDUCATIONAL/TRAINING REQUIREMENTS:

• High School Diploma or GED

REQUIREMENTS:

• Minimum of one year of related experience, preferably in a healthcare setting. Experience dealing with the public preferred.

ADDITIONAL INFORMATION:

• Ability to use IDX system modules including scheduling module.
• Intermediate typing skills preferred.

Work Shift

Worker Sub Type

Primary Location Address

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.