Executive Host - Borgata

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
Do you have a passion for exceptional customer service? As an Executive Host, you will play a key role in building and maintaining relationships with our casino guests. You will ensure top-notch service by responding to customer requests and helping create unforgettable experiences.

THE DAY-TO-DAY:

• Evaluate customers' casino activity to provide corresponding incentives and may have authorization to approve minimum amount of comps and allowances (i.e. room, food, beverage, event tickets, promo chips, free play, airfare or discounts).

• Assist in maintaining and developing property's customer base through meeting and interacting with customers.

• Ensure customers from assigned regions are greeted upon check-in & check-out, and provides personalized service throughout their stay to the satisfaction of the customer.

• Attend special event functions when appropriate to promote marketing efforts and greet customers.

• Maintain highly confidential customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.

• Resolve customer disputes and complaints to the satisfaction of the customer and the company.

• Comply with all local laws, Title 31 and attends all the mandatory compliance and training sessions.

THE IDEAL CANDIDATE:

• Bachelor degree or equivalent experience

• 1+ years of prior relevant experience

• Proof of eligibility to work in the country located

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Free parking on and off shift

• Healthcare, financial, and time off benefits

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11890

Are you ready to JOIN THE SHOW? Apply today!