Sales Executive I-Client Management

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day.When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

We're looking for a Relationship Manager to join our ever evolving Commercial team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the role:
As a Relationship Manager, you will be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the commercial side of the client relationship, including ongoing relationship management, escalations, project oversight, and service delivery.

About the team:

The team is responsible for managing the payment business globally for the mid-market portfolio at Worldpay, driving additional revenue from accounts to meet financial growth targets.

What you will be doing:

• Maintain positive and consistent relationships with mid-market clients.
• Sell Worldpay's products and services to grow business across the mid-market portfolio.
• Coordinate with stakeholders globally (Product, Legal, Finance, etc.) to meet mutual objectives and achieve the best outcomes for customers.
• Focus on account retention with a growth mindset and explore new opportunities.
• Develop strong working relationships with clients and Worldpay resources.
• Ensure clients are properly serviced, paperwork is executed, and operational arrangements are in place.

What you will need:

• Prior sales experience.
• Proficiency with Microsoft Outlook, Excel, and PowerPoint.
• Ability to understand and apply concepts to effectively structure and solve customer problems, while thinking 'big picture' to identify new commercial opportunities.
• Strong verbal and written communication skills.
• Takes ownership of customer-impacting projects and is proactive in resolving customer challenges quickly.
• Organizational and time management skills to handle multiple time-sensitive projects for our customers.
• Ability to engage and influence people at all levels and build trust with both internal and external stakeholders.
• Excellent customer service skills that build high levels of customer satisfaction.
• Broad knowledge of Worldpay products and related services.
• Strong problem-solving aptitude.
• The ability to establish and maintain effective working relationships both internally and externally.
• Payments or fin-tech experience is a plus.
• Experience with Salesforce.com is preferred.

What makes a Worldpayer

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

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Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.