Billing Agent I

Join AIT Home Delivery, a leader in last-mile, white-glove delivery for furniture, appliances, and electronics. Be part of a dynamic team that values excellence, teamwork, and career growth. With top-tier training and advancement opportunities, AIT Home Delivery is the perfect place to build your future in logistics!

We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us!

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

AIT Truckload Solutions is seeking a driven Billing Agent I to assist in our overall sales and administration efforts. This individual would be responsible for supporting the internal and external customers with invoicing, reporting and analytic metrics. In addition, this role is responsible for processing invoices, billing customers, and taking care of all related customer invoicing/posting tasks. Ensure invoices are delivered in a timely fashion. The Billing Agent I will ensure that all invoices are error-free. They will update and maintain records / accounts and will coordinate with the AR department to evaluate accounts.

Generate and deliver accurate / timely invoices specific to customer accounts per invoicing KPI metrics, via digital, EDI and traditional mail services
• Receive, sort and index paperwork in the enterprise document management system
• Work closely with the collections, sales and operations team on providing documentation and back up for collection and carrier payment efforts
• Review customer specific TMS billing applications for rejected invoices and action accordingly
• Research and correct rating and billing discrepancies
• Compile daily/weekly/monthly reports for financials, sales and operational KPIs

Education Qualifications

• High School Diploma or GED equivalent Required

Experience Qualifications

• 0-3 years experience in bookkeeping and accounting Preferred
• 0-3 years experience in transportation and supply chain industry Preferred

Skills and Abilities

• Basic Math (High proficiency)
• Bookkeeping (Medium proficiency)
• Basic Accounting (Medium proficiency)
• Microsoft Office Excel experience, required (Medium proficiency)

Other Skills We Hope to See:

• A team player who works well with others - being respectful to our teammates is a Core Value!
• A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
• Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
• Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.