IT Operations Apprentice

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

IT Operations Apprentice

In today's fast-paced, interconnected world, having a top-notch IT infrastructure is essential for staying competitive. Atlas Copco is on an exciting digital journey to keep our business running at full speed. We're looking for an enthusiastic IT Operations Apprentice to join our team, focusing on Data Center and Cloud Operations. You'll develop foundational troubleshooting skills, resolve incident tickets, assist in server setup and migration, and support various IT infrastructure solutions.

You'll also measure and analyze KPIs using tools like Azure dashboards and Power BI, and actively participate in IT projects, including data center refreshes. Your contributions to planning, design, configuration, and deployment of devices will be invaluable in driving our business forward. Join us and be part of a team that's shaping the future of IT operations at Atlas Copco. Your journey starts here!

Key Responsibilities

Incident Management and Troubleshooting:

* Develop foundational troubleshooting skills by learning incident management frameworks.

* Resolve incident tickets and fulfill service requests efficiently.

IT Infrastructure Solutions and Technologies:

* Assist in the setup, configuration, and migration of servers.

* Gain a comprehensive understanding of managing Cloud and Virtualized infrastructures.

* Explore and support various IT infrastructure solutions and technologies.

Reporting and KPI Measurement:

* Identify, develop, and utilize reports to resolve issues and perform maintenance.

* Measure and analyze KPIs using tools such as Azure dashboards and Power BI.

Participation in IT Projects:

* Engage in IT projects, including data center refreshes.

* Contribute to planning, design, configuration, and deployment of devices.

Skills/Qualifications:

* Enrolled as an undergraduate or graduate student at an accredited college, university or technical/vocational institution.

* Eligible to work in the United States without company assistance.

* Majoring in an area of study related to the position.

* Have a minimum GPA of 3.0.

* Possess strong written & verbal communication skills.

* Have excellent attention to detail, be well-organized and show initiative.

* Ability to work onsite in the Rock Hill office.

Educational/Personality Requirements:

* Senior in college or recent graduate with a strong interest in IT infrastructure.

* Passionate about Data Center, Virtualization, and Cloud technologies like Azure and VMWare.

* Eager to learn and contribute to server management, monitoring, and cloud migrations.

* Open to working in a global, collaborative environment and applying standard IT methodologies (e.g., ITIL, SDLC).

* Proactive, organized, and committed to continuous learning and professional growth.

* Fluent in English (spoken and written); a second language is a plus.

What we offer:

* At Atlas Copco, we're driven by the belief that there's always a better way. This ethos motivates us to deliver cutting-edge technology, innovative and sustainable products, and top-notch service to our customers worldwide.

* Our program offers a flexible commitment of 20 to 40 hours per week, with the possibility of extensions based on performance for up to one year after your start date.

* But it's not just about the work - we value our people and strive to foster a collaborative, inclusive, and flexible work environment.

Start your journey today!

Atlas Copco North America LLC (ACNA) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: ACNA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ACNA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sec (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ACNA will not tolerate discrimination or harassment based on any of these characteristics. ACNA encourages applicants of all ages.

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.