Coordinator - Newsracks & Defacement/Encroachment Unit

***IN ORDER TO BE CONSIDERED FOR THIS POSITION CANDIDATE MUST BE SERVING PERMANENTLY IN THE TITLE OF ADMINISTRATIVE MANAGER, BE REACHABLE ON THE CIVIL
SERVICE LIST, OR ELIGIBLE UNDER THE 55A PROGRAM***

Under direction of the Executive Director, with latitude for the exercise of independent judgment and initiative, serves as the Coordinator of the Highway Inspection & Quality Assurance (HIQA) , Newsracks & Defacement/Encroachment Unit, ensuring efficient workflow and compliance with established policies. Daily functions include: supervise and evaluate support and field inspection staff assigned to the Unit; monitor and manage newsracks placements, removals, and compliance with statutory requirements; Assigns and reviews complaints in violation of the NYC Administrative Code 19-138(b), 19-133 and 19.133.1; address complaints from the City's 311 Dynamic System, ART's complaints and other sources by phone or email; assigns inspectors accordingly to validate the validity of the complaints and customers are notified in writing of violating NYC Administrative Code for Newsracks, Defacements and/or Encroachments; analyze legislation against departmental business rules, providing feedback on potential impacts on workflow and revenue; Conducts operational studies, quantitative analysis, and reviews program plans and performance; Makes recommendations on policy and procedures, and provides authoritative interpretation of complex problems; Prepares quarterly, monthly, and yearly reports; works with DOT IT DASH support team to implement system enhancement and/or develop electronic application for improved functionality; oversees the installation of new systems and procedures, including the training of appropriate staff; prepares performance evaluations, tasks/standards, probationary reports, and takes appropriate disciplinary action when needed by submitting required documentation; responds in a timely manner to administrative/operational requests from HIQA's Executive and/or Administrative staff. approves timesheets, attend meetings with other units, divisions, and agencies. attends training classes, workshops, seminars as needed.

ADM MANAGER-NON-MGRL FRM M1/M2 - 1002C

1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
3. A four-year high school diploma or its educational equivalent and six years of
satisfactory, full-time progressively responsible experience as described in "1"
above, 18 months of which must have been in an administrative, managerial,
executive or supervisory capacity. The supervisory work must have been in the
supervision of staff performing clerical/administrative work of more than
moderate difficulty; or
4. Education and/or experience equivalent to "1", "2" or "3" above. However, all
candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above
the high school level may be substituted for the general clerical/administrative
experience (but not for the administrative, managerial, executive or supervisory
experience described in "1", "2" or "3" above) at a rate of 30 semester credits
from an accredited college for 6 months of experience up to a maximum of 3
years.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.