Benefits Cliff Coordinator

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!

The primary purpose of this position is to assist recently closed individuals who receive or have received Hennepin County public assistance by way of assisting each participant with obtaining and maintaining employment, with a focus on helping them through the transition from public assistance to self-sufficiency. The position will interact closely with the entire employment services team. Position will be responsible for ensuring that certain MFIP measures are met regarding case management. Average caseload is 30-40. Participants enrolled in the program will come from the Hennepin County metro area.

Job Requirements:

• Bachelor's degree preferred; significant professional experience may substitute for formal education at the discretion of the hiring manager.
• Experience working with diverse populations in an employment counseling or rehabilitation setting is preferred.
• Intermediate computer skills, including internet, email, Microsoft Office, and ability to learn program specific software/database applications.
• Experience with Workforce One, preferred.
• Excellent verbal and written communication skills; effective interpersonal relation skills
• Detail-oriented.
• Ability to multi-task and balance competing priorities.
• This position requires a high level of detail and mandates that the employee has both the ability to recall significant amounts of information as well as documents and remain organized.
• Maintain a friendly and firm disposition since the employee will be working, regularly, with clients that are stressed, frustrated, or otherwise experiencing difficulties.
• Be receptive to the nature of social work in the U.S. including the concepts of boundaries, confidentiality, and empowerment.
• Must have access to reliable transportation.
• Knowledge of community resources
• Draw on problem-solving skills to resolve conflicts and build bridges between clients, employer, employees, etc.
• Sensitivity towards issues that affect a person's ability to obtain and retain employment.
• Think analytically and creatively when assessing a participant's needs and making recommendations for service.
• Able to concentrate in a busy office environment and respond to frequent interruptions.
• Sensitivity toward issues such as alcoholism, domestic abuse, homelessness, mental illness, learning disabilities, and physical disabilities.
• Able to work with and relate effectively to people from a variety of socio-economic, racial, faith and cultural backgrounds.

What LSS offers you:

• All employees have access to childcare assistance, discounts on events and services, an employee assistance program, financial counselling, a wellness program, and UKG Wallet which allows you to access your payroll dollars before payday!
• Employees working 30+ hours a week have access to medical, dental, life, vision, 403(b) plan with a match, and other ancillary plans.
• Generous PTO plan that includes paid holidays and float days.
• Opportunities to grow your career at LSS within our 24+ different services.
• A diverse workplace with an outstanding reputation for putting the persons served and employees first.
• An ALIVE Workplace that is Supportive, Positive, Healthy and Fun!

Lutheran Social Service of Minnesota is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.