Global Corporate Card & Expense Lead

About the Team

OpenAI's Finance team is building scalable infrastructure that protects company resources while enabling growth. Within P2P & Procurement, the Travel & Expense (T&E) function manages end-to-end Travel, Corporate Card, and Expense programs-from policy to and tooling to process and operations. We are transforming our global credit card and expense programs to support a high-velocity, compliance-forward environment.

About the Role

We are seeking a Global Corporate Card & Expense Lead to drive the migration to a new enterprise-wide card & expense platform and re-architect our global expense management strategy. This role will own end-to-end design, policy, and execution of OpenAI's corporate card and expense program, ensuring alignment to cash flow goals, rebate optimization, and automation. You'll partner closely with Procurement Operations, Travel, Accounting, and Legal, as well as manage our external partners card and expense partners.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Global Process Management

  • Design and lead a centralized corporate card and expense strategy across Travel, Expense, and Purchasing (physical and virtual cards for individuals and groups).

  • Manage global expense and card spend policies to ensure clarity, usability, and alignment with business priorities.

• Tools, Automation, Insights

  • Oversee integration of Expense tools across Travel (TMCs, OBTs, ground transportation, events) and Purchasing (ERP, procurement systems).

  • Develop scalable automation to streamline the user experience and drive operational speed, compliance, and insight.

• Operations & Service Delivery

  • Serve as global lead for outsourced BPO partners, ensuring alignment, quality assurance, and regional coordination.

  • Implement & outsource or automate key employee lifecycle processes (e.g., virtual card issuance, outlier reporting, automated deactivation, user permission management, onboard/offboarding).

• Cross-Functional Partnership

  • Collaborate with Procurement, Strategic Finance, Treasury, Compliance, Payroll, and Accounting to align programs with financial strategy and compliance goals.

  • Develop employee training and enablement programs for general users as well as Executive Assistants, cost center owners, for all processes.

• Governance, Compliance, Controls

  • Define and enforce policy guardrails: eligibility criteria, spend thresholds, merchant category rules.

  • Implement proactive and reactive controls for all spend (e.g. Approvals, suspicious spend detection), using AI-powered audit logic for high-risk activity.

You might thrive in this role if you have:

• 8+ years of experience in corporate card, travel, and expense program management

• Proven ability to lead system transformation in Travel, Expense, Corporate Cards, or Purchasing, including vendor selection, API integration, and implementation.

• Deep knowledge of corporate travel, expense, corporate card, purchasing, and ERP tools

• Strong track record in improving spend visibility, compliance, and reporting through automation and system optimization.

• Experience collaborating with Procurement, Accounting, and Finance Systems teams to align spend with strategic goals.

• Skilled in managing BPO service delivery, vendor execution, and policy implementation.

• Excellent project management and stakeholder coordination skills in dynamic, cross-functional environments.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $175K - $225K